Nurse Manager 2 Digestive Health Practice

The OHSU Digestive Health Center offers patients an interdisciplinary team approach to the prevention detection and treatment of digestive disorders. Our teams blend clinical expertise with research advances to achieve the best possible care and outcomes. The team includes patients their referring physicians and a wide range of OHSU specialists.

The Digestive Health Center Nurse Manager is responsible for management of the clinical financial operational and administrative functions of all interdisciplinary units including Gastroenterology and Hepatology General Surgery Gastrointestinal Surgery and Bariatric Surgery. The NM is responsible for ensuring proper budgeting and financial accounting personnel recruitment and management of space planning inventory/equipment professional practice issues clinic operations and process improvement. This position will have oversight of the DHC RNs PAS supervisor and Supervisor Clinical Operations. This position reports to the Senior Director Ambulatory Operations and will partner with the Medical Directors of the Digestive Health Center the Department leaders for Surgery and Medicine and will have dotted line to the CNO for Ambulatory Care.

Leadership

Demonstrates leadership practices that influence others to achieve the mission vision goals and objectives of patient care services at the Digestive Health Center and OHSU.

Utilizes theory and critical thinking in the enactment demonstration and mentoring of others so that demonstrated expertise is available to supervised personnel and colleagues.

Integrates age specific/developmental theory and cultural sensitivity into the management of the practice.

Actively participates in ongoing or ad hoc committees or task forces to identify and resolve patient care issues.

Assesses staff educational needs on an annual basis and as needed.

Supports any clinical research activities.

Prepares staffing plan reviews and approves work schedules to ensure adequate staff coverage for practice operations.

Ensures the staffing needs of the department are met by projecting needs interviewing and hiring employees to fill vacant positions and resolving staffing issues to ensure the practices workload is handled effectively. Reviews and evaluates outcomes specific to staffing plan and makes changes as necessary.

Supports staff in meeting their highest level of personal growth satisfaction and professionalism.

Human Resources

Carries out annual GROW professional practice reviews of RNs with feedback from clinicians with support of the ambulatory professional practice leader.

Facilitates recruitment interviewing hiring orientation training and performance review of nursing staff.

Generates timely and effective documents and communicates disciplinary actions.

Accurately maintains personnel and credential files.

Develop a schedule of regular staff in-services and professional development sessions to ensure that they are able to keep current on their skills and knowledge base in collaboration with the Specialty Practice Leader

Addresses and coordinates staff training needs by developing standards and ensuring basic competencies for all staff. Identifies potential problem areas develops a system for objectively monitoring performance and creatively seeks solutions to foster quality improvement.

Compliance & Communication
Ensures the competence of practice staff and their understanding of policies and regulations pertaining to OHSU and patient care services: oversees the provision of care and monitors the compliance with organizational and regulatory requirements.
Maintains the integrity of management and clinical information so that data is available for patient and resource management.
Adheres to OHSU rules and regulations and contract agreements.
Contributes to the formulation of patient care and administrative policies and procedures; communicates and implements them to staff to ensure their understanding and compliance.
Communicates plans and decisions to practice staff and provides for communication linkages between staff and administration ensuring the flow of accurate and timely information.
Monitors compliance of staff with educational objectives.
Adheres to compliance regulations around patient billing in a hospital-based clinic

Quality Management
Collaborates with the practice managers and medical directors to meet annual quality goals across the continuum of care (i.e. patient flow; optimal clinical care; preventative maintenance program.)
Uses benchmark data (internal and external) to measure efficiency of workflows.
Directs the provision of personalized coordinated quality services which are responsive to changing health care trends so that customer demands are met.
Formulates practice goals and objectives which are reflective of the philosophy of patient care services and in alignment with organizational goals. Interprets goals and identifies measurable objectives and monitors progress toward the achievement of specified goals in keeping with operational standards.

Financial Management
Participates develops and submits practice budgets to director for review and approval.
Monitors expenditures to ensure compliance within fiscal constraints and explains any variances.
Reviews and evaluates the allocation of resources to ensure cost effective efficient productive competitive operations while maintaining the delivery of quality care to patients.
Partner with the Practice manager and Medical Director to consistently analyze productivity data for independent providers staff and efficient use of space.
Contributes to business plans and SBARs for review with the Practice Manager medical director and senior leadership for any increase in RN staffing or programmatic growth.

Equipment & Regulation
Ensures work practices meet health fire safety and regulatory requirements and compliance with DNV and HIPAA standards
Other Duties as Assigned
Other work duties projects and personal goals as assigned by the Practice manager Medical Director or senior leadership

• Five years of experience as a registered nurse in a related clinical area of practice
• And
• Two years recent formal or informal management/leadership experience.
• Baccalaureate of Science in Nursing.
• Unencumbered Oregon RN License.
• American Heart Association (AHA) Basic Life Support (BLS) resuscitation certification.
• Nursing professional certification.
• Employees must be able to perform the essential functions of the job with or without reasonable accommodation.

This position also comes with great benefits! Some highlights include:

• Comprehensive health care plans that cover 100% for a full-time employee and 88% for dependents for .75 FTE and higher.
• $50K of term life insurance provided at no cost to the employee
• Two separate above market pension plans to choose from
• Paid time off- 208 hours per year (full-time) prorated for part-time
• Extended illness bank- 64 hours per year prorated for part-time
• 9 paid holidays per year
• Three weeks of paid parental leave
• Adoption assistance program (up to 5k)
• Substantial Tri-met and C-Tran discounts
• Tuition Reimbursement
• Innovative Employee Assistance Program (EAP)