AI Platform Operations Engineer

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

What youll build:

We are looking for an AI platform operations engineer to join our growing AI Infrastructure and Operations this role you will be provisioning maintaining and troubleshooting infrastructure enabling scalable and responsible AI solutions developed and deployed across multiple platforms. Our infrastructure is maintained as code version controlled and deployed in an orchestrated fashion.

The successful candidate will join a fully-fledged agile team with mature technical leadership and established good engineering practices. You may own infrastructure

components or platform-specific solutions in close collaboration with your peers who will be reviewing your work and guiding you to the optimal solution in terms of best practice security automation and observability while mindful of the inherent tradeoffs in delivering business outcomes.

As the infrastructure you own will be running business-critical AI- and data engineering workloads you will be in daily contact with SAP-internal stakeholders and clients servicing requests via our support channel(s) subject to defined SLAs.

Key responsibilities:

• Collaborate with technical leadership on component architectures security concepts work-item refinement
• Deliver infrastructure as code towards defined backlog work items assigned to you
• Review your peers work providing constructive feedback in accordance with established best practice
• Monitor the established AI Infrastructure & Operations support channels and service infrastructure provisioning / troubleshooting / general requests in line with defined SLAs
• Own platform infrastructure components including the necessary architecture- and security approval processes
• Participate actively in system reviews and regular retrospective sessions providing constructive feedback towards the continuous improvement of the teams processes
• Keep abreast of developments in infrastructure as code security observability and platform operations

What you bring:

• Bachelors degree in computer science engineering or a related technical field and/or relevant professional experience in infrastructure and operations
• Excellent knowledge in TCP/IP Linux containerization virtualization Kubernetes
• Excellent knowledge in cloud technologies (Azure preferred but AWS or GCP welcomed)
• Experience with CI/CD automation (Jenkins and/or GitHub actions)
• Demonstrable skills in system design development and observability
• Understanding of security design concepts and their integration into system architecture
• Proven experience in infrastructure as code preferably delivering cloud-based services (Terraform preferred)
• Good command of high-level programming and scripting languages (Python Bash preferred)
• Systematic structured and logical approach to identifying root causes; can-do attitude
• Proven experience in a technical support function (L1/L2/L3) with a strong service mindset
• Working knowledge of agile product delivery

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 439730 Work Area: Software-Design and Development Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid