Restoring Family Links Hotline Volunteer Perth WA

Perth - Australia

Monthly Salary: Not Disclosed

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

Ongoing opportunityWeekdays/must be able to commit to at least one 4-hour shift per weekAbility to be flexible as emerging conflicts and disasters may require work priorities to shift quickly to meet evolving needsWhy Choose to volunteer with Red CrossYou can help improve lives and create a positive impact in your communityIts an opportunity to enhance your skills & knowledge & gain new experiencesYoull be helping Red Cross to support vulnerable people across AustraliaThe programRestoring Family Links (RFL) is a core service that helps families around the world who are separated internationally by war conflict disaster and migration. This work includes finding missing loved ones re-establishing contact exchanging family news and clarifying the fate of the opportunityRFL Hotline Volunteers will staff a national hotline responding to calls from both existing clients and members of the public. They will assess callers for eligibility for the RFL service and provideappropriate referralsto other services or agencies as RFL service is part of the Protection Program which includes the Immigration Detention Monitoring Program (IDMP). Volunteers staffing the RFL Hotline will alsobe responsible forfielding calls and email enquiries relating to immigration detention in Australia. This includes enquiries from or about individuals who may currently be detained as well as from organisations and members of the impactRFL Hotline Volunteers provide a vital first point of contact for people searching for missing family members. Through compassionate and informed support volunteers help individuals begin the process of restoring family links by assessing eligibility offering guidance and connecting callers with the services they requirementsFor this role you will be required to undertake a National Police Check which will be organised through Red Cross. You will need to provide a recent copy of your CV and provide details for two professional references (these could be from a prior workplace or volunteer role).The role will also require you to hold or apply for a Working With Children Check or Working With Vulnerable People Check depending on your State/Territory. Red Cross can assist you to apply for this informationTo find out more about this opportunity please contact the Restoring Family Links team onor via email Thank you for considering volunteering at Red Cross. We also have great career opportunities please visit our website at