CGI is in the top 5 largest global IT companies spread across 40 countries with endless opportunities to expand and grow. As a CGI Member you have the opportunity to be a shareholder at CGI and join a family of 75000 members strong. CGI Federal is seeking a Jr. Software Trainer to join our dynamic team to provide software training and support for a wide range of employees at a federal agency in Alexandria VA. The successful candidate will be responsible for varying aspects of instructional curriculum development in a fast-paced and innovative environment. Trainers are expected to provide classroom and remote training as well as phone chat room or desk-side assistance for federal addition Trainers may also help create computer-based training modules. Experienced teachers/trainers are welcome to apply. Good communication skills customer service skills and teamwork skills are a must.
Were a close-knit team that has access to global resources. Youll have the opportunity to explore a wide range of industries technologies and geographies all while enjoying the personal touch that our local operating approach offers. Growth at CGI is driven by your goals so if you were looking for an inclusive place where youre empowered to chart your own path then wed love to meet you.
This position is located in our Fairfax VA office with work performed at client site in AlexandriaVA;
however a hybrid working model is acceptable.
- Successfully complete internal training and stay current on all new automation tools
- Teach in-person and remote classes as scheduled meeting requirements of the contract Quality Assurance Plan
- Provide on-call user support on proper use of all automation tools
- Carry out scheduled duties to cover Hotline Chat Room and other support services
- Create quality instructional materials and perform well on other supplemental projects as requested
- BA or BS degree from an accredited undergraduate program
- 2 years of teaching experience preferably in an adult learning environment
- Customer service and customer satisfaction focus
- Windows 10 Microsoft Office and basic computer skills and aptitude
- Good communication and presentation skills
- Must be able to work as scheduled. Standard work hours are Monday to Friday between 8 AM and 5 PM but occasionally classes or duties may start as early as 7 AM or finish as late as 8 PM
Desired qualifications/non-essential skills required:
- Experience with developing training materials
- Experience with online learning remote access and collaboration tools
- Experience with technical writing/editing
- Experience with developing computer-based training or e-learning modules
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set level experience relevant training and licensure and certifications. To support the ability to reward for merit-based performance CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $46900.00 - $105300.00.
CGI Federals benefits are offered to eligible professionals on their first day of employment to include:
Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees up to a maximum for their job category
401(k) Plan and Profit Participation for eligible professionals
Additional benefits determined by your Service Contract Act:
Paid Time Off (PTO)
Paid Federal Holidays
Health & Welfare Benefits
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Together as owners lets turn meaningful insights into action.
Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our teamone of the largest IT and business consulting services firms in the world.
Qualified applicants will receive consideration for employment without regard to their race ethnicity ancestry color sex religion creed age national origin citizenship status disability pregnancy medical condition military and veteran status marital status sexual orientation or perceived sexual orientation gender gender identity and gender expression familial status or responsibilities reproductive health decisions political affiliation genetic information height weight or any other legally protected status or characteristics to the extent required by applicable federal state and/or local laws where we do business.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S. please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.
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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements and in accordance with applicable laws some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with CGIs legal duty to furnish information.
Required Experience:
Junior IC
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