Technician IV, Command Center

The Role

Joining Moderna offers the unique opportunity to be part of a pioneering team thats revolutionizing medicine through mRNA technology with a diverse pipeline of development programs across various diseases.

As an employee youll be part of a continually growing organization working alongside exceptional colleagues and strategic partners worldwide contributing to global health initiatives.

Modernas commitment to advancing the technological frontier of mRNA medicines ensures a challenging and rewarding career experience with the potential to make a significant impact on patients lives worldwide.

Moderna is solidifying its presence in Norwood Massachusettsa key site within our global manufacturing network. Norwood is home to our integrated clinical and commercial manufacturing operations where science meets state-of-the-art technology. At this site we support every stage of production from raw materials to final drug product. Were seeking talented individuals to help us ensure uninterrupted operations across this advanced 24/7 facility.

As a key member of the Facilities and Engineering team this position plays a critical role in sustaining operational readiness at Modernas Norwood campus. The Facilities Command Center Specialist provides essential oversight diagnostics and communication to ensure the reliability of utility systems and environmental controls in a 24/7 manufacturing setting. This individual operates with high autonomy and acts as a central coordination hub during off-hours making real-time decisions that directly support manufacturing and facility performance.

With deep expertise in monitoring systems and responding to alarms and events this role ensures continuous and compliant operations while contributing to process improvement record integrity and technical mentorship. Its a pivotal opportunity for someone ready to step into a role with impact visibility and growing alignment with digital and AI-driven platforms used in modern facilities management.

Heres What Youll Do

Your key responsibilities will be:

• Monitoring and operating Building Management Systems (BMS) Central Monitoring Systems (CMS) and utilities platforms to promptly detect and respond to system alarms.

• Triaging alarms coordinating interdepartmental communications (Facilities Manufacturing Quality etc.) to ensure timely and effective response.

• Investigating utility equipment faults and supporting diagnostics and recovery protocols.

Your responsibilities will also include:

• Serving as the central communications hub for off-hours events and alerts ensuring continuous coordination across functions.

• Maintaining thorough and accurate shift logs handover reports and system event documentation.

• Performing preventive maintenance tasks using CMMS tools like Maximo and contributing to environmental integrity through routine building rounds.

• Logging chemical and gas usage maintaining pH neutralization data and supporting procurement coordination.

• Assisting junior team members by reinforcing SOPs answering technical questions and modeling best practices.

• Participating in SOP development and suggesting continuous improvement actions based on shift learnings and system trends.

• Engaging with new digital tools and systems that are increasingly integrated with AI-driven platforms to optimize diagnostics and operational insights.

The key Moderna Mindsets youll need to succeed in the role:

• We behave like owners. The solutions were building go beyond any job description.
  This role demands initiative independence and accountability youre the point person when the unexpected happens. Youll be making decisions that impact production continuity and product integrity.

• We digitize everywhere possible using the power of code to maximize our impact on patients.
  As Moderna increasingly integrates Generative AI and digital tools into its operations this role offers opportunities to work with next-generation platforms for facilities diagnostics recordkeeping and operational insights elevating both performance and impact.

Heres What Youll Need (Basic Qualifications)

• High school diploma or equivalent required.

• Minimum of 3 years of experience supporting facilities utilities or building systems in a regulated environment (e.g. biotech pharma healthcare data center).

• Hands-on experience with Building Management Systems (BMS) and alarm response protocols.

• Working knowledge of CMMS systems such as Maximo.

• Ability to read and interpret technical documentation such as SOPs equipment manuals and schematics.

• Strong communication and coordination skills with ability to manage multiple priorities in a fast-paced environment.

• Comfortable working 12-hour rotating shifts including nights and weekends.

• Physical ability to conduct rounds lift up to 50 lbs and handle gas cylinders or similar equipment.

• This position is site-based requiring you to be at Modernas site full-time. This position is not eligible for remote work.

• At Moderna we are focused on delivering on our mission by enabling talent to thrive. For this role we are currently unable to offer immigration sponsorship. Candidates must already hold work authorization in US and be able to maintain that status without the need for future sponsorship.

Heres What Youll Bring to the Table (Preferred Qualifications)

• High school diploma or equivalent required.

• Minimum of 3 years of experience supporting facilities utilities or building systems in a regulated environment (e.g. biotech pharma healthcare data center).

• Hands-on experience with Building Management Systems (BMS) and alarm response protocols.

• Working knowledge of CMMS systems such as Maximo.

• Ability to read and interpret technical documentation such as SOPs equipment manuals and schematics.

• Strong communication and coordination skills with ability to manage multiple priorities in a fast-paced environment.

• Comfortable working 12-hour rotating shifts including nights and weekends.

• Physical ability to conduct rounds lift up to 50 lbs and handle gas cylinders or similar equipment.

Pay & Benefits

At Moderna we believe that when you feel your best you can do your best work. Thats why our US benefits and global well-being resources are designed to support youat work at home and everywhere in between.

• Best-in-class healthcare coverage plus voluntary benefit programs to support your unique needs

• A holistic approach to well-being with access to fitness mindfulness and mental health support

• Family planning benefits including fertility adoption and surrogacy support

• Generous paid time off including vacation volunteer days sabbatical global recharge days and a discretionary year-end shutdown

• Savings and investment opportunities to help you plan for the future

• Location-specific perks and extras

The successful candidate may be eligible for an annual discretionary bonus other incentive compensation or equity award subject to company plan eligibility criteria and individual performance.

About Moderna

Since our founding in 2010 we have aspired to build the leading mRNA technology platform the infrastructure to reimagine how medicines are created and delivered and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world.

By living our mission values and mindsets every day our people are the driving force behind our scientific progress and our culture. Together we are creating a culture of belonging and building an organization that cares deeply for our patients our employees the environment and our communities.

We are proud to have been recognized as a Science Magazine Top Biopharma Employer a Fast Company Best Workplace for Innovators and a Great Place to Work in the U.S.

If you want to make a difference and join a team that is changing the future of medicine we invite you to visit to learn more about our current opportunities.

Our Working Model

As we build our company we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation teamwork and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn contribute and make a meaningful impact.

Moderna is a smoke-free alcohol-free and drug-free work environment.

Equal Opportunities

Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a persons race color sex gender identity or expression age religion national origin ancestry or citizenship ethnicity disability military or protected veteran status genetic information sexual orientation marital or familial status or any other personal characteristic protected under applicable is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day please apply!

Moderna is an E-Verify Employer in the United States. We consider qualified applicants regardless of criminal histories consistent with legal requirements.

Accommodations

Were focused on attracting retaining developing and advancing our employees. By cultivating a workplace that values diverse experiences backgrounds and ideas we create an environment where every employee can contribute their best.

Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations team at .

Export Control Notice

This position may involve access to technology or data that is subject to U.S. export control laws including the Export Administration Regulations (EAR). As such employment is contingent upon the applicants ability to access export-controlled information in accordance with U.S. law. Due to the nature of the work and regulatory requirements only individuals who qualify as U.S. persons (citizens permanent residents asylees or refugees) are eligible for this position. For this role Moderna is unable to sponsor non-U.S. persons to apply for an export control license.

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