Field Operations Supervisor
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Job Location:
Central Bedfordshire - UK
Monthly Salary:
Not Disclosed
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Field Operations Supervisor
Pay: 18.50 per hour 40404 per annum
Location: Northern Region (Patch covering the M62 corridor up to the Scottish Borders)
Contract: Full Time 42 hours per week
Benefits: Company van provided
Reporting to: Operations Manager
Our client is seeking an experienced and proactive Field Operations Supervisor to support and develop Regional Service Technician teams across the Northern Region. This role plays a key part in ensuring consistent service delivery technical excellence safety compliance and a first-class customer experience.
Covering the M62 corridor up to the Scottish Borders the successful candidate will mentor and develop field technicians while maintaining high operational and professional standards across multiple regions.
Key Responsibilities
Team Development & Performance
Audits Compliance & Safety
Technical & Operational Support
Candidate Requirements
Job Ref: EN1047
Hollyfield Personnel respects your privacy. Please note that only successful candidates will be contacted within 5-7 working days of application submission. By applying you consent to Hollyfield Personnel contacting you and retaining your details.
Pay: 18.50 per hour 40404 per annum
Location: Northern Region (Patch covering the M62 corridor up to the Scottish Borders)
Contract: Full Time 42 hours per week
Benefits: Company van provided
Reporting to: Operations Manager
Our client is seeking an experienced and proactive Field Operations Supervisor to support and develop Regional Service Technician teams across the Northern Region. This role plays a key part in ensuring consistent service delivery technical excellence safety compliance and a first-class customer experience.
Covering the M62 corridor up to the Scottish Borders the successful candidate will mentor and develop field technicians while maintaining high operational and professional standards across multiple regions.
Key Responsibilities
Team Development & Performance
- Mentor coach and support Regional Service Technician teams.
- Carry out structured reviews of technician skills performance and competencies.
- Identify training needs and skills gaps delivering targeted development solutions.
- Prepare and deliver tailored training modules talks and sessions.
- Complete required courses and deliver training content effectively.
Audits Compliance & Safety
- Conduct regular site-based audits across multiple regions.
- Review and audit technicians working practices ethics customer service and communication.
- Complete audits in line with company and customer requirements.
- Carry out HSQE audits including RAMS understanding and safe working practices.
- Complete PPE plant equipment vehicle and stock checks.
Technical & Operational Support
- Provide technical support to regional offices and manage customer escalations.
- Offer estimating support where required.
- Deliver IT training and support relating to service activities and field technician systems.
- Act as first-level escalation for out-of-hours on-call activity on a rota basis (UK-wide).
- Maintain and enhance communication across multiple office locations.
- Provide general support to regional offices when required.
- Research review and propose additional training initiatives that add value to the business.
Candidate Requirements
- Significant experience in the industry with strong product knowledge.
- Proven experience in training mentoring and supporting field-based technicians.
- Full UK driving licence with flexibility to travel across the Northern region.
- Ideally based within one hour of one or more from the northern offices.
- Excellent communication skills with the ability to clearly explain technical information.
- Positive professional attitude with the ability to work independently and use initiative.
Job Ref: EN1047
Hollyfield Personnel respects your privacy. Please note that only successful candidates will be contacted within 5-7 working days of application submission. By applying you consent to Hollyfield Personnel contacting you and retaining your details.
Required Experience:
Manager
Key Skills
- Vendor Management
- Employee Evaluation
- Construction Experience
- Ecological Restoration
- Industrial Cleaning
- Military Experience
- Security
- Telecommunication
- Financial Report Interpretation
- Leadership Experience
- Supervising Experience
- Cabinet Installation
About Company
Hollyfield Personnel is a Recruitment Agency based in Sutton Coldfield that work hard to deliver a personal, bespoke approach with all of our clients and candidates alike.
