Parts Sales Executive (motor industry)

Qualifications / Requirements:
Grade 12 or equivalent
Computer literate - Excel proficiency beneficial
Minimum of 2 years experience in sales and customer relations
Minimum of 2-years experience in Parts Sales
Understanding of the financial appreciation of parts highly beneficial
Technical understanding of heavy commercial vehicles highly beneficial
Good verbal and written communication skills in English
Clean criminal record
Valid unendorsed drivers license
Neat and professional appearance always
Ability to work independently without supervision whilst maintaining a high-performance work ethic
Ability to be motivated and productive under pressure
OEM experience will be beneficial

Key Performance Areas:
Present and always promote the company image and products
Maintain and sustain high levels of counter image and housekeeping
Greet all customers promptly and professionally; and always provide excellent customer service
Effectively communicate to retail and trade customers face-to-face via email and telephonically to optimise sales
Accurately identify the customers requirements with regards to their requests for parts
Utilise the company inhouse system to identify relevant information e.g. part number vehicle chassis number engine number and year of production
Enter all necessary information in the inventory list and control system records
Advise customer of procedure for interpretation selection payment and collection of parts
Follow the sales process through to installation and/or delivery to customer
Achieve gross profit according to Dealer budgeted targets and franchise standards
Provide excellent customer service within deadline and ensure customer satisfaction and effective CRM
Assist with the implementation of parts promotions
Record and enter special orders
Ensure effective management of cash outstanding
Place material in warranty parts bin area as required
Return any defective parts to the warehouse
Effectively track all lost sales
Return all unsold merchandise to stock
Assist with all stock takes
Notify Warehouse Supervisor of all discrepancies between inventory records and shelf quantities
Ensure effective management of WIP reports
Develop and maintain a new customer business prospecting database
Maintain a professional customer follow-up system via planned telephone contact/ customer visits
Perform related or other ad hoc tasks at the discretion of management
Ad-hoc duties as and when required

Job Position: Parts Sales Executive (motor industry)
Ref: 4876
Location: PE/Gqeberha
Salary: R8000 to R12 000 per month commensurate with qualification and experience incentive

Email your CV to

Qualifications / Requirements:
Grade 12 or equivalent
Computer literate - Excel proficiency beneficial
Minimum of 2 years experience in sales and customer relations
Minimum of 2-years experience in Parts Sales
Understanding of the financial appreciation of parts highly beneficial
Technical understanding of heavy commercial vehicles highly beneficial
Good verbal and written communication skills in English
Clean criminal record
Valid unendorsed drivers license
Neat and professional appearance always
Ability to work independently without supervision whilst maintaining a high-performance work ethic
Ability to be motivated and productive under pressure
OEM experience will be beneficial
Key Performance Areas:
Present and always promote the company image and products
Maintain and sustain high levels of counter image and housekeeping
Greet all customers promptly and professionally; and always provide excellent customer service
Effectively communicate to retail and trade customers face-to-face via email and telephonically to optimise sales
Accurately identify the customers requirements with regards to their requests for parts
Utilise the company inhouse system to identify relevant information e.g. part number vehicle chassis number engine number and year of production
Enter all necessary information in the inventory list and control system records
Advise customer of procedure for interpretation selection payment and collection of parts
Follow the sales process through to installation and/or delivery to customer
Achieve gross profit according to Dealer budgeted targets and franchise standards
Provide excellent customer service within deadline and ensure customer satisfaction and effective CRM
Assist with the implementation of parts promotions
Record and enter special orders
Ensure effective management of cash outstanding
Place material in warranty parts bin area as required
Return any defective parts to the warehouse
Effectively track all lost sales
Return all unsold merchandise to stock
Assist with all stock takes
Notify Warehouse Supervisor of all discrepancies between inventory records and shelf quantities
Ensure effective management of WIP reports
Develop and maintain a new customer business prospecting database
Maintain a professional customer follow-up system via planned telephone contact/ customer visits
Perform related or other ad hoc tasks at the discretion of management
Ad-hoc duties as and when required

R8000 to R12 000 per month commensurate with qualification and experience incentive