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About Dent Wizard
Dent Wizard is the nations undisputed leader in automotive reconditioning services and vehicle protection products and our success is the result of the great people who serve our customers. Were stable growing and have a strong business model with opportunities in 43 states 2.5 million vehicles repaired every year and more than 3000 highly skilled employees. Help us reach new heights and receive the respect rewards and recognition you deserve.
The Tech-OEM role focuses on providing on-site in-transit repair solutions for vehicles in the finished vehicle supply chain primarily at manufacturing plants transit sites auctions dealerships and distribution centers. As a Tech-OEM you will perform specialized technology-driven repairs to minimize downtime and ensure vehicles meet OEM standards before delivery.
Duties/Responsibilities:
- Conduct in-transit repairs on new vehicles including key programming and replacement battery and wheel and tire replacements
- Travel to client sites managing a mobile toolkit and company vehicle to provide on-site repairs of vehicles on a mobile basis.
- Participate in ongoing training to stay current with evolving vehicle technologies such as advanced key systems and electric vehicle components.
- Follow safety protocols including the use of personal protective equipment (PPE) to ensure a safe work environment.
- Proper use of the Workday system to clock in and out during assigned shift
- Working within assigned business hours. Approval required for any hours worked outside of business hours.
- Responding to internal requests or questions within the same business day
- Using Smartsheet in the instructed manner to process correctly document per customer requirements and complete claims
- Referring to Process Documents or seeking management assistance for any situations or repairs that are unclear.
- Maintaining equipment including: Battery recharge and testing equipment; tire changing equipment (jack stands tools jack(s); company vehicle including scheduled maintenance; software and firmware updates for programming equipment
- Notifying management of any repair issues with company vehicles or equipment.
- Notifying management immediately if a company vehicle is involved in an accident or otherwise damaged.
- Maintaining open lines of communication with management regarding daily tasks and scheduling
Other Duties as Assigned
Education and Experience:
- High school diploma or equivalent.
- 2 years of hands-on experience as an automotive technician with specific expertise in key programming wheel repair battery systems or light mechanical work (OEM certification a plus).
- Proficiency with diagnostic tools estimating software (e.g. CCC Audatex Mitchell) and mobile repair equipment.
- Valid drivers license and clean driving record; ability to travel regionally (up to 50% time).
- Strong mechanical aptitude attention to detail and ability to work independently in variable weather conditions.
- Excellent problem-solving skills and customer service orientation for interacting with OEM and dealer personnel. Detail-oriented and skilled in working with precision.
- Good communication and customer service skills.
- Ability to work efficiently and effectively in a fast-paced environment.
Physical Job Requirements
- Work in well-ventilated automotive repair shops refurbishing facilities or outdoor paint booth facilities
- Must be fit tested (must be clean shaven) and wear a respirator
- Ability to frequently reach overhead kneel bend and squat as well as lift up to 45 pounds
- Must be able to bend twist and reach in various positions to perform job duties
- Exposure to noise dust and chemicals; requires wearing protective gear such as gloves goggles and masks.
Drug Policy
- All applicants being considered for employment must pass a pre-employment drug screening and background check
The compensation offered for this position will depend on qualifications experience and geographic location.
The starting compensation is expected to be:
$25.00 - $27.00/ Hour
We offer a competitive & comprehensive benefit package including: paid time off medical dental vision and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.
EOE Statement: Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race color national origin religion gender age veteran status political affiliation sexual orientation marital status or disability (in compliance with the Americans with Disabilities Act*) or any other legally protected status with respect to employment opportunities.
*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application or any portions of same based on the impact of a disability should contact Dent Wizards Human Resources Department to discuss your specific needs. Please feel free to contact us at