JOB PURPOSE:
The Lead Case Manager will manage the Puerto Rico USDA program and guide efforts to address the daily challenges faced by farmers and ranchers. This position will ensure the program is operating in accordance with the rules and regulations set forth by the funder to include fiscal oversight
Manage the day-to-day activities ensuring alignment with USDA and Puerto Rico Department of Agriculture goals and timelines.
Track the progress of workshops outreach events technical assistance and field activities ensuring they meet planned objectives.
Provide guidance and problem-solving support to staff ensuring that challenges in the field are addressed promptly.
Ensure compliance with program guidelines policies and regulation.
Complete program reports as required to include budget marketing/outreach efforts
Build and maintain relationships with key agricultural stakeholders including USDA officials the Puerto Rico Department of Agriculture cooperatives extension agents and local farmers.
Identify opportunities for partnership and collaboration with stakeholders to strengthen program initiatives.
Represent the project in discussions with industry representatives to align efforts with broader agricultural priorities.
Participate in roundtables related to Agricultural Services.
Gather valuable insights from partners to incorporate into the projects strategies.
Hiring and training of key staff to ensure program objectives are met.
Other duties as assigned.
Demonstrate Exceptional customer service in Everything you do by placing the child family Veteran or client first to support our mission to Empower people to build better lives for themselves their families and their communities.
High School Diploma or B.A. Acredited School preferred
A minimum of five (5) years experience in agriculture industry case management or agro business or related field.
Proficiency in Spanish/English (written and spoken language skills) preferred.
Excellent interpersonal skills including good communication skills listening skills and attitude.
Intermediate proficiency in Microsoft Office products and Google tools.
Ability to work independently and exercise a high level of confidentiality
Must maintain regular and acceptable attendance at such level as is determined in the employers sole discretion.
Drivers License with clear record.
Must have daily use of a vehicle without prior notice.
Must be available and willing to travel to various locations and with such frequency as the business need dictates.
Must be available and willing to work nights weekends and holidays as required to meet business needs.
Willingness to work other duties as required.
Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination including harassment because of race color sex gender age religion national origin marital status sexual orientation gender identity genetic information disability military or veteran status or any other characteristic protected by law. We recruit hire employ train promote and compensate individuals based on job-related qualifications and abilities.
Endeavors alsoprovidesreasonable accommodation to qualified individuals with disabilities or based on asincerely heldreligious beliefin accordance withapplicable laws. If you need to inquire aboutan accommodation or needassistancewith completing the application processplease emailor speak with your recruiter.
Endeavorsisdedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need helpsubmittingyour application online please reach out to us at. If you are chosen for an interview we will provide further details on how to request accommodations for the interview process.
Required Experience:
Manager
Endeavors passionately serves vulnerable people in crisis through our innovative, personalized approach.