Training Manager

JOB DESCRIPTION

JOB TITLE: Aviation Training Manager

REPORTING TO: General Manager

LOCATION: Heathrow Airport

If you require any additional support or adjustments during the recruitment process please dont hesitate to contact our Recruitment Department Were here to help!

ROLE OVERVIEW AND PURPOSE

This role has the ability to directly impact business performance through interventions and initiatives that will impact ABM employees at Operational and Supervisory level.

KEY RESPONSIBILITIES

Ensuring the learning and development training records and Skills Matrices are properly input and updated and staff remain within compliance.

Saving training records and necessary training paperwork to the pfile.

Arranging driver vetting including DL checks and medicals and maintaining any associated documentation.

Designing implementation and completion of ABM training programmes including PRM Cobus Driver/ADP and Required AvSec Training following ABM QA is followed.

Providing the Ramp Trainer with visible and hands on guidance & support for all learning

Ensuring appropriate policies processes and manuals are incorporated into operational training material to ensure our operational employees are trained to carry out their job function.

Deliver operational security training inclusive of on the job training and mentoring. To provide feedback and additional support to address any areas of low performance.

Create amend and deliver aviation security courses complete with associated paperwork lesson plans exercises all in line with the necessary regulated bodies CAA/Dft

Deliver H&S/Driving courses complete with associated paperwork lesson plans exercises all in line with the necessary regulated bodies RoSPA/IOSH

Collaborating with internal and external stakeholders to facilitate new learning techniques upgrades and enhancements to our training syllabus.

Support the development and implementation of digital learning innovation.

Identifying synergies with our customers and the business units to ensure best practice and a consistent approach to learning.

During contract mobilization work with the operational teams to deliver training requirements as agreed in the mobilization plan.

Ensure effective communications within the operations team including regular meetings to share training delivery plans and compliance figures.

The post holder will be expected work unsociable hours and bank holidays on some occasions to meet the operational training demands.

Establish and maintain good relationships and lines of communication with client airlines other airlines BRS etc.

Promote a culture of service excellence and maintain a professional image both personally and corporately champion legendary service

People Management:

Effectively manage coach and mentor team to meet service level agreements.

Responsible for ensuring absence management processes are effectively managed for direct reports.

Escalating any absence to HR support and/or contract administrator should triggers be met.

Maintain staff discipline and conformance with Company and regulatory requirements utilizing the Company disciplinary process where necessary.

Ensure all paperwork is managed and processed in line with GDPR (general data protection regulation) ABM & CAA requirements.

Qualifications and Experience:

Strong working knowledge of Learning within Aviation.

Knowledge and familiarity of Safety Operational Compliance protocols.

Experience in managing the full training cycle.

Knowledge and experience of learnings systems and L&D reporting.

Excellent written and interpersonal skills.

Robust collaborative team player with the ability to engage at all levels.

Output orientated and business focused.

IT literacy and ability to quickly gain a working knowledge of new technology.

Holder of a current Certified Instructor Number (CIN) under the category of Ground

Holder of current UK Driving License with ability to gain RoSPA Advanced Driver Qualification.

Carry out any reasonable task requested by the management team. This description is an outline of the role and it is expected that key task will vary with the demand of our client and operation base.

Note:

This job description is intended to give the post holder an appreciation of the role for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holds role and/or the needs of the business.

I acknowledge that I have read and understand the above job description and accept that these duties form part of my agreement with the Company.

ABOUT US

ABM is one of the worlds largest providers of integrated facility services. A driving force for a cleaner healthier and more sustainable world ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning engineering parking electrical & lighting energy solutions HVAC & mechanical security and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries from commercial office buildings to schools airports hospitals data centres manufacturing plants and distribution centres entertainment venues and the UK were proud to service icon sites across the country with more than 10000 team members. For more information visit .

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age disability gender reassignment sex marriage and civil partnership status pregnancy and maternity status race religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

Were proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work our innovative employee app where you can find:

• Perks: discounts gift cards cashback and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABMs benefits visit our

About ABM:

ABM (NYSE: ABM) is one of the worlds largest providers of integrated facility engineering and infrastructure solutions. Every day over 100000 team members deliver essential services that make spaces cleaner safer and efficient enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate aviation mission critical and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter more connected spaces ABM is investing in the future to meet evolving challenges and build a healthier thriving world. ABM: Driving possibility together.

For more information visit.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age disability gender reassignment sex marriage and civil partnership status pregnancy and maternity status race religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

Required Experience:

Manager