Director, Product Payments Funds Out (EMEA & North America) London

Role Responsibilities

As a key member of the global Payments Product organization you will shape and execute strategic initiatives that deliver innovation efficiency and market competitiveness. Your work will be grounded in competitive analysis industry trends business goals and strategic partnerships with a focus on enabling seamless compliant and cost-effective customer experiences across the APAC region reflecting its unique market dynamics and customer needs. Youll play a pivotal role in building a best-in-class remittance payments platform helping us better serve customers around the world and solidify Western Unions position as a leader in global money movement.

Lead a team of product managers (regional and remote) responsible for the inception discovery solutioning development testing rollout and maintenance of a product or platform.

Prioritize work for junior members of the product team; direct the teams efforts across run grow and transform-type programs and initiatives.

Shape and evolve the teams ways of working by establishing high-performing stakeholder relationships with adjacent functions and refining agile and end-to-end PDLC practices.

Create conditions under which product teams can thrive by shaping our people/talent process/procedure product and technology strategy. Ideate and pilot innovative ways of fulfilling our product mission.

Own the product/platform roadmap and continuously make priority decisions based on business cases market user and customer impacts. Act as a steward of platform investments by identifying risks and managing total cost of ownership for any given capability. Establish market positioning objectives for complex products and platforms.

Continuously educate the product team and internal/external stakeholders on the vision mission and current/future state of our products and platforms.

Prepare executive reporting around KPIs and OKRs. Be responsible for the performance of product teams incorporating short- and long-term professional development goals at both team and individual levels.

Exemplify Western Unions values around engagement and inclusion.

Act as a change agent and driver of innovation.

Role Requirements

710 years of product management experience in financial services preferably within payments plus 5 years managing teams.

Strong ability to leverage customer insights market trends and data to inform and execute product strategy.

Undergraduate or graduate degree in business engineering or a related field.

Excellent leadership communication and stakeholder management skills.

Proven expertise in both strategic and tactical product management with hands-on experience in agile methodologies and full end-to-end PDLC.

Strong project management skills including planning coordination and execution across complex initiatives.

Experience in market research and identifying opportunities for product innovation and expansion.

Excellent writing and communication skills.

Robust technological background and proven problem-solving abilities with a solid understanding of technology and business processes.

Track record of driving measurable impact through product delivery and team development.

Work Shift

Western Union values in-person collaboration problem solving and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers.The expectation is to work from the office a minimum of three days a week.

Benefits

You will also have access to short-term incentives multiple health insurance options accident and lifeinsurance and access to best-in-class development platforms to name a few. Please see the benefits below specific to your country.If applicableadditionalrole-specific benefits will be mentioned during your interview process or in an offer of employment.

YourLondon-specific benefits include:

25 days annual leave plus 8 public holidays

Comprehensive life & medical cover including dependents

Contributory pension plan

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Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.