Sales Support Analyst
Share
Job Location:
Arlington, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Company Name:PBS SystemsJob Location:Arlington TexasJob Type:Full-time PermanentNo. of Openings:01Internal Job Title:Sales Support Analyst - Tier 1Reports To:Team Lead Sales SupportJob Requirement(s):1 week of travel per month within the USA and Canada PBS is the fastest growing Dealership Software All Inclusive Business Platform vendor in North America and weve only just begun!The Opportunity:At PBS were transforming how people buy and service vehiclesone dealership at a almost 40 years in the industry were the third-largest Dealership Management System (DMS) provider in North America. Each month hundreds of new users join our platform and were growing treat our customers as partners and friends offering a powerful all-in-one software suite that supports every aspect of dealership operationsfrom sales and service to inventory and PBS we are committed to supporting your professional growth. Your career path here can evolve in alignment with your skills interests and Role:PBS Systems is looking for an enthusiastic and organized individual to join our Support Team. As a Sales Support Analyst you will provide phone/online support and training to new and existing customers on our Dealer Management addition you will also have the opportunity to travel across North America to provide onsite position is based out of our Texas office. This is not a remote or hybrid work Responsibilities:Provide excellent software support to our end usersSupport and troubleshoot issues for the service deskDocument and address customer issues and concerns in a professional mannerImprove new or existing processes within the department to enhance service deliveryRespond to both internal and external support requests in a fast-paced environmentCross train to further your software knowledge and professional development skillsTravel (25% - 1 week per month) is required throughout Canada and the USJob Requirements:High school diplomaExcellent communication and analytical skillsCustomer service experienceAutomotive dealership experience is an assetKnowledge of Microsoft Windows and OfficeStrong organizational and time management skillsAbility to work independently and within a team environmentAvailable to work Saturday and/or Sunday due to scheduled travelA valid passport What we offer:Internal promotion and growth opportunitiesAn education department dedicated to helping you with professional and personal developmentGym facilities (select offices) and special corporate membership rates for Goodlife FitnessOpportunity to travelGreat referral bonusStaff discounts with GM Dell and moreHealth and Medical benefitsBonus for product certifications up to $4800 per yearShould you be selected for an interview you will be contacted via email. Please monitor your junk/spam Systems thanks all applicants for their interest however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require reasonable accommodations throughout the recruitment process please contact theRecruitingteam at
Required Experience:
IC
Key Skills
- IT Experience
- Problem Management
- Desktop Support
- Citrix
- Mobile Devices
- Windows
- Customer Support
- Help Desk
- Operating Systems
- Technical Support
- Troubleshooting
- Application Support
About Company
Company Name: PBS Systems Job Location: Milton, Ontario Job Type: Full-time, Permanent No. of Openings: 01 Internal Job Title: DTO – Bilingual Accounting Trainer Reports To: Team Lead, DTO Accounting Job Requirement(s): Up to 2 weeks of travel within Canada and the US “PBS is the fast ... View more
