Manager, Student Financial Services

Join the vibrant community at California State University Long Beach (CSULB)!

Located just three miles from the Pacific Ocean CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campusone of the largest in the CSU systemserves more than 42000 students and is known for its commitment to student success innovation and impactful academic and research initiatives.

As a member of the CSULB community youll experience a dynamic environment filled with cultural landmarks collaborative energy and opportunities to make a meaningful difference.

Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy offering miles of beaches year-round sunshine a thriving arts and food scene and convenient access to both Los Angeles and Orange County. Its an ideal place to grow your career while enjoying everything Southern California has to offer.

Job Summary

Under the general direction of the Director the Student Financial Services Manager provides strategic and operational leadership for the Disbursements University Collections and Federal Trust Student Aid Accounting departments. The position also oversees key service areas as needed including Student Account Services and Cashiering departments. The Manager is responsible for ensuring the integrity accuracy and efficiency of all student financial operations while fostering compliance with federal state and university addition this role leads the enhancement integration and implementation of financial systems and technologies to streamline processes improve service delivery and support the universitys fiscal and student success goals.

Key Responsibilities

• Responsibility for the management and oversight of Disbursements University Collections and Federal Trust Student Aid Accounting departments operations and functions along with overseeing other service areas as needed including Student Account Services and Cashiering departments.
• Involvement in the implementation of new functionality and upgrades related to the student and financial systems.
• Provides support to the office through additional duties and responsibilities as assigned.

Department

Financial Aid Business Office

Duration of Appointment

This is a regular at-will position.

Classification

Administrator II

Compensation

Salary placement is determined by the education experience and qualifications the candidate brings to the position internal equity and the hiring departments fiscal resources.

• Hiring Range: The hiring range for this position is $7955 - $9885 per month commensurate with candidates education experience skills and training.

Benefits

At California State University (CSU) we prioritize the health growth and success of our employees through a robust benefits program designed to support your well-being financial security and professional growth. This management-level position includes an attractive benefits package with 16 hours of vacation accrual per month plus a wide range of other benefits.

Core Benefits Include:

• Comprehensive Health Coverage: A variety of medical dental and vision plans to suit your needs.

• Retirement Plans: Participation in CalPERS defined benefit plan and access to voluntary savings plans like 403(b) 401(k) and 457.
• Educational Benefits: Tuition fee waivers for employees and eligible dependents.
• Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
• Additional Perks: Access to wellness programs professional development opportunities and various insurance options including life disability and pet insurance.

The CSU offers comprehensive benefit packages tailored to individual bargaining units. Candidates are encouraged to review the applicable CSU Employee Benefits Summary for details on the benefits available.

Additionally the CSU Total Compensation Calculator is available to help prospective employees understand the full value of the CSU benefits package and how it complements your base salary.

Knowledge Skills and Abilities

The ideal candidate will possess strong interpersonal and communication skills to foster cooperative working relationships and ensure departmental and Student Financial Services success. They will demonstrate expertise in customer service principles providing guidance and training to staff for high-quality service to students faculty and staff. This individual will effectively manage the workload of Disbursements University Collections and Federal Trust Student Aid Accounting while overseeing departmental personnel and integrating diverse demands. A thorough knowledge of state and federal financial aid regulations financial record-keeping methods and generally accepted accounting principles is essential along with advanced skills in analyzing complex issues related to automated financial systems and PC software. The candidate will excel in data evaluation and interpretation to develop sound recommendations and will have the ability to assess operational needs and create procedures that meet departmental state and federal requirements.

Ability to communicate with an ethnically and culturally diverse campus community. Ability to follow all university policies procedures and guidelines including but not limited to safety civility information security and non-discrimination policies and procedures. Ability to contribute to a positive university experience for each and every student and assist in achieving the universitys commitment to a vision of excellence.

Education and Experience

Equivalent to a bachelors degree in a related field and a minimum of five years of related experience required (progressively responsible supervisory experience in fiscal management in a medium or large size accounting or higher education organization working in a highly automated financial operation).

Experience in higher education PeopleSoft ERP and Transact Campus Payments systems is preferred.

Experience in higher education with a financial aid background is strongly preferred.

Application Procedures

Click Apply Now to complete the CSULB Online Employment Application.

Please fill out the application completely. It is important that all sections of the online application are completed fully and accurately. Be sure to include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.

Physical Summary

Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less).

Additional Information

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSULB will make a conditional offer of employment which may be rescinded if the background check reveals disqualifying information and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Due to the nature of this position current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21 2017 as a condition of employment.

Equal Employment Statement

Consistent with California law and federal civil rights laws CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race sex color ethnicity national origin or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964 Title IX of the Education Amendments of 1972 the Americans with Disabilities Act (ADA) Section 504 of the Rehabilitation Act the California Equity in Higher Education Act Californias Proposition 209 (Art. I Section 31 of the California Constitution) other applicable state and federal anti-discrimination laws and CSUs Nondiscrimination Policy. We prohibit discriminatory preferential treatment segregation based on race or any other protected status and all forms of discrimination harassment and retaliation in all university programs policies and practices.

California State University Long Beach expects respectful professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior treating others with civility and respect and refusing to tolerate abusive conduct is expected of all employees.

Accommodations

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact .

Out of State Employment Policy

California State University Long Beach as part of the CSU system is a State of California Employer. As such the University requires all employees upon date of hire to reside in the State of California.

As of January 1 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.