Children of the River Child Advocacy Center Support Specialist

Open: January 14 2026Close: March 14 2026Job Title: Support SpecialistDepartment: Children of the River Child Advocacy CenterReports To: Program ManagerHours: 40 Hrs/Wk Full TimeSalary: Based on Salary MatrixBenefits Requisition: 843 *Salaries are market competitive. For accurate salary information call or email The Puyallup Tribe of Indians provides a generous benefits package that includes employer paid medical dental vision life insurance a retirement/401(k) plan with profit sharing paid holidays and paid time off including birthday leave. Position Summary:Maintaining the strictest standard of confidentiality the Support Specialist works as part of a multi-disciplinary team responding to child vulnerable adults and their families when sexual abuse and/or physical abuse has been alleged. The Support Specialist is responsible for providing assistance and information about available resources and CRCAC services to the individuals families youth and community members who contact the CRCAC. The Support Specialist stays with the family while individuals receive CRCAC services. This position also assists when directed with center events program and participant documentation and reporting and working with the Program Manager to meet overall program goals and Duties and Responsibilities:Being available during open hours to provide a welcoming greeting and helpful response to those who contact the CRCAC. Providing information and navigation to services including during crisis and emergency situations for those who contact the CRCAC assisting them in person and by the participants to utilize CRCAC resources including appointment scheduling basic documentation and signatures for services. Establish positive supportive relationships with participants so that they might sit with children and families while they are being provided services such as Advocacy Therapy or Forensic Interviews. Providing backup transportation for clients to ensure access to CRCAC expand knowledge and understanding of community resources and programs provided by the Puyallup Tribe and local area. Demonstrate and encourage awareness and sensitivity in the delivery of client services as it relates to child victims of crime. Strict adherence to HIPPA guidelines and organizational with the CRCAC services in collaboration with CRCAC staff and as directed by the Program Program manager with the research compilation and preparation of complete and accurate reports correspondence or other information. Ensure efficient and timely collection and use of data and other information for continuous quality improvement and program evaluation including the input of data into databases and other appropriate tracking systems. Work with Program Manager to input financial documentation to ensure immediate services and resources for clients. Schedules MDT meetings with dedicated police investigators and prosecutors to support the investigation and handling of cases of child abuse or neglect in a way that limits additional trauma to the child other duties as assigned. Supervisory ResponsibilitiesThis position does not have any supervisory responsibilities. Qualifications and RequirementsTo perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential and/or ExperienceAssociates degree (A.A.) or equivalent from two-year college or technical school; and six months to one-year related experience and/or training; or equivalent combination of education and experience. Must demonstrate intermediate computer skills for word processing database management and excel spreadsheets. Strong written and verbal skills are SkillsAbility to read analyze and interpret common scientific and technical journals financial reports and legal documents. Ability to respond to common inquiries or complaints from customers regulatory agencies or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management public groups and/or boards of SkillsAbility to calculate figures and amounts such as discounts interest commissions proportions percentages area circumference and volume. Ability to apply concepts of basic algebra and AbilityAbility to define problems collect data establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete Or CertificatesMust pass Washington State DSHS criminal history and CPS background inquiry before hire and every two years unless otherwise indicated Must have and maintain a valid and unrestricted Washington State drivers license and proof of insurance. Drivers License restrictions must not prohibit an employee from complying with the Tribes Vehicle Use Policy or operating GSA vehicles. Must pass an FBI fingerprint background check upon to attend trainings for professional Reporting training must obtain within the first 30-days of 30 hours of sexual assault training (provided by CRCAC or other approved training) within the first 6-months of maintain at least 12-hours of ongoing training annually that is approved by monthly meetings and trainings with staff as to an individual training and development plan with your supervisor that centers on cultural sensitivity community diversity equity access and inclusion concepts and practices relevant to your position and your representation of the community and clients we serve within the first 90-days of Skills And AbilitiesWork collaboratively and respectfully with clients families community and Puyallup Tribal staff members contacting the center. Must be willing to attend training state and federal following grant requirements. Must be willing to learn child protection and law enforcement child abuse investigation procedures and the ability to communicate and function within these to work effectively with diverse individuals and groups. Strong knowledge of Native American culture and issues facing Native Americans. Ability to maintain empathetic listening skills even when dealing with people who are upset or ensure strict confidentiality of agency and client to work in a stressful job environment with difficult subject matter and keep emotions in check. Sensitive to and familiar with the social/cultural needs of Tribal children and their maintain a strict level of confidentiality at all DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential the ability to operate a personal computer multi-line telephone calculator facsimile and the ability to read write communicate and interpret information accurately in the ability to concentrate and consistently produce accurate performing the duties of this job the employee is frequently required to sit; use hands to finger handle or feel; reach with hands and arms; and talk or to sit for extended lengths of time. Manual and finger dexterity for operation of personal computer and routine documents in excess of (25) pounds. Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential noise level is low to physical exertion is low to is primarily performed in an office are frequent employee contacts and interruptions during the may be stressful at times due to the sensitive or confidential issues being occasional travel using employees own Puyallup Tribe of Indians reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of Preference Employer as Required by LawOnline Application Tips:1. If you are using a PC use Chrome. If you are using a MAC use Safari.2. Upload additional documents (resume cover letter letters of recommendation proof of Indian blood etc.) to the resume tab as one (1) PDF file or email documents to and we can add them to your online application. Please send in copies of any degrees or certificates that you have been awarded.3. Indian Hiring Preference send in the appropriate documentation for the category you select. If you have any questions about the hiring preference policy or what document to send in email us at or call .4. Provide 3 references (we cannot obtain references from direct family members mother father grandparents sisters brothers or children and this includes in laws). One reference must be your most recent supervisor. We prefer the rest of your references to include co-workers subordinates or other supervisors but we can accept a personal reference from someone who is familiar with your work ethic habits and attendance. You can send in letters of recommendation to To add more employment education references etc. click on the small sign at the top right corner of the page.6. When entering salaries only use numbers. Do not use any other characters (such as . or $)7. After you submit your application you will receive an email confirmation. If you do not receive an email please call the office to confirm submission.*Please do not wear perfumes colognes or strong scents to your interview. Some employees are you have any questions about the positions or the online application please call or email E. Portland Ave. Tacoma WA 98404