Operations Associate (Cash Management) Contract

At Broadridge weve built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career while helping others along the way come join the Broadridge team.

Broadridge is growing! We are seeking a contract Operations Associate to join our Cash Management team located in Phoenix this role you will be responsible for same day processing of contribution and distribution requests from 401(K) participants via check ACH and federal wire transactions.

Are you eager to learn and be part of a dynamic team Do you enjoy solving problems If so wed love to hear from you!

This is a temporary contract role expected to last 1 year or longer with the possibility of going permanent.This is a hybrid position in which you will work 2 days per week in the office and the other 3 from home.

Responsibilities:

• Same day cash processing of contribution and distribution requests from 401(K) participants via checks ACH and Federal wire transactions

• Accurately and timely process all daily inquiries research and items

• Handle escalated items and projects given by management

• Enter and release wires in the wire system carrying out Quality Control consistently double checking any transactions that are processed by the team

• Closing process which includes balancing transactions at the end of each day
  

Requirements:

• High School education or equivalent required

• A minimum of 1-2 years experience with cash and funds processing

• Knowledge of basic business processes and computer applications (Microsoft Excel and Word)

• Strong written and verbal communication and customer service skills with analytical and problem-solving abilities

• Basic knowledge of trust business and its particular accounting and tax reporting requirements as well as an understanding of retirement plans benefit payments and distribution processing preferred but not required

• Ability to work in the office 2 days per week
  

The pay range for this position is $24.00 - $26.00 per hour. Broadridge considers various factors when evaluating a candidates final salary including but not limited to relevant experience skills and education.

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We are dedicated to fostering a collaborative engaging and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe understood and valued and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.

Use of AI in Hiring

As part of the recruiting process Broadridge may use technology including artificial intelligence (AI)-based tools to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers and all employment decisions include human review to ensure fairness accuracy and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify misrepresent or disguise information in an application resume assessment or interview will result in disqualification from consideration.

US applicants: Clickhereto view the EEOC Know Your Rights poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome where everyones strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including sexual orientation gender identity or expression and pregnancy) marital status national origin ethnic origin age disability genetic information military or veteran status and other protected characteristics protected by applicable federal state or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process please contact us at or by sending an email to.