Product Reliability Engineer

Company Overview

At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. Our critical communications video security and command center technologies support public safety agencies and enterprises alike enabling the coordination thats critical for safer communities safer schools safer hospitals and safer businesses. Connect with a career that matters and help us build a safer future.

Aperçu de lentreprise

Chez Motorola Solutions nous pensons que tout commence par nos employés. Nous sommes une communauté mondiale soudée unie par la volonté incessante de contribuer à la sécurité des personnes partout dans le monde. Nos technologies de communication de sécurité vidéo et de centre de commandement essentielles soutiennent les agences de sécurité publique et les entreprises permettant une coordination essentielle pour des communautés des écoles des hôpitaux et des entreprises plus sécuritaires. Connectez-vous à une carrière qui compte et aidez-nous à bâtir un avenir plus sûr.

Department Overview

Job Description

Primary Duties and Responsibilities

• Receive sort debug and report errors on escalations

• Debug and analyze field failures

• Investigate product return failures from newly launched products

• Investigate root cause(s) of NFF (no fault found) product returns

• Analyze returns data to identify product performance improvement opportunities

• Generate and publish reports

• Perform routine equipment maintenance and troubleshooting activities as required

• Work with engineering on functionality issues and procedure updates

• Collaborate with the manufacturing team to address manufacturing improvements in order to reduce field failures.

• Present failure modes to Engineering teams

• Provide technical training to technicians and repair staff

• Recommend steps to improve product reliability

Qualifications:

• 2 plus years of experience as a Hardware Test Engineer with a good understanding of HW and FW interaction

• Experience with analyzing data identifying trends and presenting the conclusions in a concise easy to review manner.

• Solid understanding of manufacturing processes and quality requirements

• Preferred background in electro mechanical hardware design and development

• Prior experience with cameras or photography and understanding of camera sensor and lens operation is preferred.

• Experience (installation use or manufacturing) with CCTV products is an asset.

• Experienced user of Microsoft Office applications such as PowerPoint and Excel.

• Detail oriented and well organized good communicator able to multitask.

Target Base Salary Range:$100000 - $120000 CAD

Consistent with Motorola Solutions values and applicable law we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge skills and experience. The actual offer will be based on the individual candidate.

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Basic Requirements

• Bachelors degree with 4 years of experience or Masters degree with less than 1 year of experience in electrical or computer engineering

Travel Requirements

Relocation Provided

Position Type

Referral Payment Plan

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.

Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation please complete thisReasonable Accommodations Formso we can assist you.

Motorola Solutions adopte favorise et promeut les principes de diversité déquité et dinclusion. Nous encourageons et accueillons les candidatures de toutes les personnes qualifiées quelles que soient leur race origines ethnique religion ou croyance orientation sexuelle identité et expression sexuelle statut danciens combattants ou tout autre statut protégé par la Loi.

Nous sommes fiers de notre culture axée sur les personnes et les communautés encourageant ainsi chaque Motorolan dêtre la version la plus authentique de lui-même dans ses responsabilités afin de tenir la promesse dun monde plus sécuritaire.

Si vous souhaitez vous joindre à notre communauté mais croyez que vous ne possédez pas toutes les exigences requises pour le poste convoité nous aimerions tout de même connaître les raisons pour lesquelles vous pensez être un excellent candidat pour notre équipe.

Nous offrons également des mesures dadaptation pendant toutes les étapes du processus dembauche afin de favoriser linclusion des personnes vivant avec un handicap physique et/ou mental. Pour demander un aménagement veuillez remplir ce formulaire daménagement raisonnable afin que nous puissions vous aider.