Administration Automation and Support Specialist Level II

Koniag Emerging Technologies (KET)a Koniag Government Services company is seeking an Administration Automation and Support Specialist Level II supportKETand our government customer in the Metro DC position is for a Future New Business Opportunity. We offer competitive compensation and an extraordinary benefits package including health dental and vision insurance 401K with company matching flexible spending accounts paid holidays three weeks paid time off and Emerging Technologies LLC is seeking an Administration Automation and Support Specialist Level 2 to assist in managing and updating spreadsheets databases and automated workflows while providing timely and friendly customer support to users of INL IT Functions Responsibilities & Duties may include but are not limited to:The Administration Automation and Support Specialist Level II will be responsible for the following tasks:Manage and update spreadsheet data with attention to detail to spot errors or and update database information with the assistance of partly- or mostly automated automated workflows to manage internal process trackers and email up and manage automated calendars or other scheduling mailboxes and triage help tickets timely and friendly customer support to users of INL IT systems over email chat and video problems or suggestions about automated workflows or other systems to the analysis and generate reports designed to describe workflow outputs and identify opportunities to duties as assignedRequirementsEducation:Bachelors degree in business administration Information Systems Data Science or a related discipline with zero to two years of experience in a relevant field OR associates degree in the above fields or relevant certifications (e.g. Microsoft Office Specialist Google Sheets Certification) along with at least two years of experience in a relevant position requires a bachelors degree in business administration Information Systems Data Science or a related discipline with zero to two years of experience in a relevant degree in the above fields or relevant certifications (e.g. Microsoft Office Specialist Google Sheets Certification) along with at least two years of experience in a relevant Experience Knowledge Skills & Abilities:Demonstrated experience with administrative tasks data management or with Microsoft Excel or Google Sheets including data formatting formulas pivot tables and data with tools like Microsoft Power Automate or other workflow automation softwareDemonstrated ability to create manage and troubleshoot automated workflowsDemonstrated experience with automated scheduling tools like Calendly Microsoft Bookings or similarFamiliarity with basic data analysis concepts to interpret spreadsheet data and generate simple reportsDemonstrated experience in customer service or support rolesStrong accuracy in data entry and the ability to spot errors or ability to manage multiple tasks prioritize effectively and maintain organized written and verbal communication skills for drafting emails and collaborating with team to learn new tools and technologies as a position in the U.S. must be a U.S. Citizen or legal U.S. resident; for a position outside the U.S. any citizenship (U.S. Third Country National (TCN) and Local National (LN)) is Administration Automation and Support Specialist Level 2 plays a crucial role in managing and updating data databases and automated workflows while providing customer support to users of INL IT successful candidate should have strong attention to detail proficiency in spreadsheet software and data management excellent communication skills and the ability to multitask and prioritize Equal Employment Opportunity PolicyThe company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race color religion creed sex sexual orientation gender or gender identity (except where gender is a bona fide occupational qualification) national origin age disability military/veteran status marital status genetic information or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment promotion wages benefits and all other privileges terms and conditions of company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website please contact Heaven Wood via e-mail by calling to request Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical professional and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers employees and native communities. For more information please Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352