Program Director, Affinity Health & Dental Transformation

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Manulife is a leading international financial services provider helping people make decisions easier and lives better. Help shape the future you want to see and discover that better can take you anywhere you want to go.

We are seeking a seasoned strategy and transformation professional to lead the Affinity Health & Dental Transformation initiative. This role is pivotal in driving program success across multiple workstreams ensuring alignment with strategic objectives and delivering sustainable solutions. The Program Manager will work closely with product business technology and operations leadership to manageroadmaps deliverytimelines costs risks and dependencies while maintaining strong governance and collaborator engagement.

Responsibilities

Program Leadership & Delivery

Drive end-to-end success of the Affinity Health & Dental transformation program ensuring delivery on time within scope and on budget.

Partner with workstream leads and program leadership to maintain progress and resolve challenges proactively.

Integrateprogramroadmapsmanagecross-functional dependencies andactas the single source of truth for status and updates.

Risk & Dependency Management

Identify risks within and across workstreams; develop and implement mitigation strategies.

Ensure all workstream dependencies are documented tracked and communicated promptly when changes occur.

Support change management and business readiness efforts.

Governance & Collaborator Engagement

Lead program governance forums including Steering Committees Transformation Checkpoints and other requiredgovernancedeliverables.

Provide clear concise updates to senior leadership and collaborators on program status risks and decisions.

Technology & Architecture Alignment

Collaborate with Tech PMO/RTE and Architecture teams to ensure solutions are scalable sustainable and meet business requirements.

Validate that technical designs align with program objectives and regulatory standards.

Financial & Resource Management

Monitor program budgets forecasts and resource allocations to ensureoptimalutilizationand cost control.

Reportprogram performanceincluding financials progress quality and risksto steering committees and executive sponsors.

Leadership Competencies

Strategic Thinking:Ability to connect programobjectivesto broader business strategy andanticipatefuture needs.

Influence & Collaboration:Skilled at building relationships and influencing across business technology and operations teams.

Decision-Making Under Uncertainty:Comfortable making informed decisions in complex ambiguous environments.

Change Leadership:Proven ability to lead through transformation driving adoption and engagement across collaborators.

Execution Excellence:Strong focus on accountability prioritization and delivering measurable outcomes.

Measures of Success

On-Time Delivery:Achieve key program milestones and final delivery within agreed timelines.

Budget Adherence:Maintainprogram costs within approved budget thresholds.

Risk Management:Proactive identification and mitigation of risks with minimal impact on delivery.

Collaborator Satisfaction:Positive feedback fromSteeringCommittee and leadership on communication governance and transparency.

Quality of Outcomes:Solutions delivered meet business requirements are sustainable and align with architectural standards.

Dependency Management:All critical dependencies tracked and resolved without causing major delays.

Qualifications

Bachelors degree minimum

Minimum 7 yearsstrategy and/orprogram/project managementexperience in large-scale transformations preferably in health dental or insurance domains

Proventrack recordof managing complex multi-workstream programs with significant business and technology components

Experience with agile methodologies (SAFe Scrum Kanban) and tools (Jira Smartsheet)

Strong leadership and collaborator management skills with ability to influence at all levels

Strong facilitation skills with the ability to be both co-operative and collaborative while understanding when assertive anddirectivebehavior is

Experience with analyzing information/data and developing frameworks/methodologyto drive decision-making; strong problem solving and analytical skills

Ability to grasp business and technology concepts of increasing complexity

Good understanding of technology space particularly FinTech

Demonstrated initiative; ability to collaborate acrossteams and divisions

Comfortable working in an unstructured environment where concepts and ideas will be designed and tested in an acceleratedtimeframe

Excellent communication skills ability to present complex ideas clearly and experience with presentation preparation

Passion for innovation and a high degree of comfort with ambiguity

When you join our team:

Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Toronto Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$125100.00 CAD - $175100.00 CAD

If you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.

Required Experience:

Director