Network Field Service Technician

Wormerland - Netherlands

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Field Service Technician
Work Arrangement: Onsite 4 days per week at Venlo location and 1 day per week at OSS location
Start Date: ASAP
Job Type: Contract (12 months)
Driving License: Mandatory
Languages Required: English & Dutch (Dutch Primary C1 level)

Job Description:

We are seeking a skilled and customer-focused Field Service Technician to provide onsite technical support for end-user computing and collaboration technologies across multiple locations in the Netherlands. The ideal candidate will be hands-on proactive and experienced in supporting a wide range of IT hardware and devices in a professional enterprise environment.

Key Responsibilities:

Provide onsite and deskside technical support for:
- Windows desktops and laptops
- Tablets (Windows Apple iOS Android)
- Smartphones (iOS & Android)
- Desk phones and unified communication devices
- Network and local printers
- Video conferencing room equipment (audio and video systems)
Perform hardware troubleshooting diagnostics repair replacement and upgrades.
Install configure and maintain end-user devices and peripherals.
Support Windows OS basic application issues and device connectivity.
Handle ticket management through an ITSM tool ensuring SLA compliance.
Provide user guidance and ensure high levels of customer satisfaction.
Coordinate with centralized IT teams and vendors for escalations.
Travel between Venlo and OSS locations as required.

Required Qualifications & Skills:

Proven experience as a Field Service Technician or Desktop Support Engineer.
Strong hands-on experience supporting Windows end-user devices.
Experience with printers mobile devices and conferencing room technology.
Familiarity with troubleshooting iOS Android and Windows tablets and phones.
Good understanding of network connectivity and basic hardware diagnostics.
Valid driving license (mandatory).
Fluent in English and Dutch (Dutch at C1 level required).
Excellent communication documentation and customer service skills.
Ability to work independently in an onsite environment.

Recruitment Partner:

This position is exclusively managed by Sperton a global talent partner connecting high-performing professionals with leading organizations worldwide.

Job Title: Field Service TechnicianWork Arrangement: Onsite 4 days per week at Venlo location and 1 day per week at OSS locationStart Date: ASAPJob Type: Contract (12 months)Driving License: MandatoryLanguages Required: English & Dutch (Dutch Primary C1 level)Job Description:We are seeking a skill...

Job Description:

Key Responsibilities:

Provide onsite and deskside technical support for:
- Windows desktops and laptops
- Tablets (Windows Apple iOS Android)
- Smartphones (iOS & Android)
- Desk phones and unified communication devices
- Network and local printers
- Video conferencing room equipment (audio and video systems)
Perform hardware troubleshooting diagnostics repair replacement and upgrades.
Install configure and maintain end-user devices and peripherals.
Support Windows OS basic application issues and device connectivity.
Handle ticket management through an ITSM tool ensuring SLA compliance.
Provide user guidance and ensure high levels of customer satisfaction.
Coordinate with centralized IT teams and vendors for escalations.
Travel between Venlo and OSS locations as required.

Required Qualifications & Skills:

Proven experience as a Field Service Technician or Desktop Support Engineer.
Strong hands-on experience supporting Windows end-user devices.
Experience with printers mobile devices and conferencing room technology.
Familiarity with troubleshooting iOS Android and Windows tablets and phones.
Good understanding of network connectivity and basic hardware diagnostics.
Valid driving license (mandatory).
Fluent in English and Dutch (Dutch at C1 level required).
Excellent communication documentation and customer service skills.
Ability to work independently in an onsite environment.

Recruitment Partner:

This position is exclusively managed by Sperton a global talent partner connecting high-performing professionals with leading organizations worldwide.