Manager, Client Leadership

We go beyond the obvious using intelligence passion and creativity to inspire new thinking and shape the world we live in.

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Job Details

Brand Performance Client Service Manager (Sk60)

Hybrid role support for USA Central-West region accounts(prioritize INTERNAL candidates)

Accepting application through January 7th

Client Service Brand Sk60 - Role Description

Primary Objective: Delivery of high-quality/high-impact Brand insights and analytics solutions

Scope of Role

Delivery of strategic brand insights & analytics projects which include brand performance measurement and other strategic projects such as market structures consumer & demand segmentations consumer journey mapping brand stretch/extension portfolio strategy brand architecture foundational brand assessment brand positioning/refresh etc.

Responsible for ownership of specific phases or discrete work processes on projects

Responsible for execution of work products including questionnaires and reporting on medium-low complexity accounts while supporting higher complexity projects

Actively participates in client design and questionnaire discussions

Provides input into development of questionnaire sample design and analytic plan

Provides support and guidance for 1-2 junior project team members on most projects

Serve as a go-to for new team members who have questions

Take ownership on building your own skills through training asking questions and supporting team members

Conducts data analysis insights generation critical and analytical thinking; takes an active role in story building can lead team through initial rounds of reporting and preliminary report

Manages timelines and quality of work products working with internal departments and clients to achieve successful outcomes following solution and industry best practices

Identify and solve project issues as they arise

Perform in-depth quality checks at various stages of the research to ensure accuracy

Actively seeks opportunities to support proposal development. Can customize proposals with guidance from senior team members

Optimize efficiency of delivery without sacrifice of quality.

Challenges the status quo looks for opportunities to improve automate streamline processes

Building an understanding of our Brand capabilities solutions and analytic methods; working to build brand expertise.

Embraces our culture is active in other activities or workstreams outside of project work (e.g. attending/participating in ERG/Social Community meetings/activities/trainings)

Exhibits good critical thinking skills can follow an analytic plan and is comfortable sharing ideas

Essential Knowledge & Experience

2 years of professional experience in similar capacity or MMR program graduate; market research experience preferred with exposure to quantitative methodologies

Strong process and time management skills; capable of prioritizing and delivering against multiple/competing deadlines; prior project management experience preferred

Proficient computer skills in Microsoft office tools and ability to master other needed business tools (e.g. SPSS Survey Reporter data management / cross tab tools and other proprietary tools)

Strong detail-orientation with ability to manage multiple work streams and among multiple teams

Excellent communication skills (verbal and written) with ability to use logical reasoning and problem-solving

Natural curiosity a can-do attitude driven and ability to take initiative

Bachelors degree in market research/marketing or related social science mathematics and/or other analytic disciplines

Essential Skills & Capabilities Communication

Clear and effective written and verbal communication skills

Confidently delivers messages and exemplifies Kantar values

Technical/ Analytical

Working knowledge of marketing research methods tools and science

Demonstrates understanding of various industry solutions

Demonstrates technical leadership for maximum client impact

Location

Kantar Rewards Statement

At Kantar we have an integrated way of rewarding our people based around a simple clear and consistent set of principles. Our approach helps to ensure we are market competitiveand alsoto support a pay for performance culture where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious using intelligence passion and creativity to inspire new thinking and shape the world we live in. Apply for a career thats out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included accepted and are allowed to flourish in a space where their mental health andwell beingis taken into consideration.

We want to create a more diverse community to expand our talent pool be locally representative drive diversity of thinking and better commercial outcomes.

Kantar is the worlds leading data insights and consulting company. We understand more about how people think feel shop share vote and view than anyone else. Combining our expertise in human understanding with advanced technologies Kantars 30000 people help the worlds leading organisations succeed and grow.