Manager, Seller Service (Training Manager)

Taipei City - Taiwan

Monthly Salary: Not Disclosed

Posted on: 19 hours ago

Vacancies: 1 Vacancy

Job Summary

CoupangisreimaginingtheshoppingexperiencewiththegoalofwowingeachcustomerfromtheinstanttheyopentheCoupangapptothemomentanorderisdeliveredtotheirdoor.

We are looking for talents to help us lead Coupangs expansion in Taiwan. This is an exceptional opportunity to become a part of Coupangs growth in Taiwan and create a world where our customers wonder How did I ever live without Coupang

Position:ManagerSellerService(TrainingManager)

Position:

WewilllookatallsellerexperiencesinCoupangandhelpyouimproveontheneedforimprovementthroughInsight

Whatwillyoudo

DevelopandmanagetrainingmaterialsforallconsultationskillsinSellerSupport(1P3P)
OrganizetrainingoperationsfornewbusinessinitiativesinSellerSupport
TrainingfornewSellerSupportConsultant/OSPagents
OnboardingandtrainingoperationsfornewhiresinSellerSupport

EssentialQualifications:

Bachelorsdegreeholder
Morethan3yearsofexperienceworkinginthetraining/e-commerceindustry.
ExcellentMSExcelMSWordandPowerPointskills
Priorinvolvementinprojectsaimedatimprovingcustomerexperienceoroperationalprocesses.
Fluentcommunicationskillswithrelateddepartmentsbothverballyandinwriting
Flexiblehandlingofnewanddiversetasks

Remuneration

Salaryisnegotiable(inaccordancewithregulationstheregularmonthlysalaryisaboveNT$40000).

RecruitmentProcessandOthers

RecruitmentProcess

ApplicationReview-PhoneInterview-Onsite(orVirtualOnsite)InterviewOffer

Theexactnatureoftherecruitmentprocessmayvaryaccordingtothespecificjobandmaybechangedduetoschedulingorothercircumstances.

Interviewschedulesandtheresultswillbeinformedtotheapplicantviathee-mailaddresssubmittedattheapplicationstage.

DetailstoConsider

Thisjobpostingmaybeclosedpriortothestatedenddateforapplicationifallopeningsarefilled.

Coupanghastherighttorescindanofferofemploymentifacandidateisfoundtohavesubmittedfalseinformationaspartoftheapplicationprocess.

Thoseeligibleforemploymentprotection(recipientsofveteransbenefitsthedisabledetc.)mayreceivepreferentialtreatmentforemploymentinaccordancewithapplicablelaws.

PrivacyNotice

YourpersonalinformationwillbecollectedandmanagedbyCoupangasstatedintheApplicationPrivacyNoticelocatedbelow:

Experience:

Manager

CoupangisreimaginingtheshoppingexperiencewiththegoalofwowingeachcustomerfromtheinstanttheyopentheCoupangapptothemomentanorderisdeliveredtotheirdoor..We are looking for talents to help us lead Coupangs expansion in Taiwan. This is an exceptional opportunity to become a part of Coupangs growth in Taiw...