TapMango is seeking a driven and strategic Business Development Representative (BDR) to fuel our growing mid-market sales motion. In this role youll be responsible for generating high-quality pipeline by engaging senior decision makers at multi-location brands across restaurants retail health & beauty and fitness.
This is not a high-volume spray-and-pray outbound role. Youll focus on thoughtful personalized outreach and meaningful conversations with real operators who care about customer retention repeat visits and revenue growth.
This position is hybrid (2 days in office located at yonge and sheppard)
Own top-of-funnel pipeline creation through strategic outbound prospecting into defined mid-market segments (typically 550 locations)
Research target accounts to personalize outreach and demonstrate a strong understanding of each prospects business
Engage senior stakeholdersincluding Owners Founders CMOs and Operations leadersin value-driven conversations
Uncover pain points related to customer engagement retention and growth through thoughtful discovery
Book qualified discovery meetings for Account Executives and ensure strong handoff context
Maintain accurate CRM activity pipeline tracking and reporting
Collaborate closely with Account Executives Marketing and Sales Leadership to refine messaging and targeting
Continuously test iterate and improve outbound sequences messaging and vertical-specific approaches
13 years of BDR/SDR experience ideally selling into mid-market or SMB accounts
Confidence and professionalism speaking with senior decision makers
Strong written and verbal communication skills with an emphasis on personalization
Curious coachable and resilient mindset with a desire to grow in sales
Highly organized and comfortable managing multiple accounts and outreach efforts
Metrics-driven with a strong sense of ownership and accountability
Experience selling SaaS martech fintech or restaurant/retail technology is a strong asset
About TapMango
At TapMango we provide companies with one of the highest quality customer engagement platforms on the market. Were currently powering thousands of merchants across Canada the US and Europe and we have just begun! Our mission is to empower businesses to do 3 things; retain customers upsell to existing customers and acquire new customers. We provide merchants with all the necessary tools to run their very own loyalty program including an integrated suite of customized consumer facing technology easy-to-use merchant tools and automation algorithms all aimed to enhance the customer experience.
Why Join our Team
Our platform is truly a game changer in the small business arena and we need your help to empower as many vendors as possible. TapMango helps merchants compete with larger chains so you can feel good about supporting local businesses and a diverse economy. Join a fun team with an amazing culture tons of opportunities for growth and development competitive pay and lots more!
What We Offer
TapMango welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Notice Regarding Automated Decision-Making:
For this role TapMango does not use artificial intelligence machine learning or automated decision-making tools to screen or assess job applicants. All applications are evaluated manually by our hiring team.
Required Experience:
IC
The most comprehensive & feature rich customer loyalty & online ordering platform on the market.