Shape the Future with TribalScale

At TribalScale were not just participating in digital transformationwere driving it. As global leaders in innovation we combine Agile methodologies and cutting-edge AI including Large Language Models (LLMs) to create digital solutions that propel enterprises into the future. Based in Toronto with a hybrid workforce across the Americas were on an ambitious mission to Right the Future. If youre a bold innovator ready to push the boundaries of whats possible we invite you to join our team of digital pioneers.

Our Digital Expertise

• Transformation Experts: We transform traditional business models into agile AI-powered ecosystems.
• Strategic Visionaries: We navigate the uncharted waters of technological evolution.
• Product Virtuosos: We orchestrate the creation of world-class digital solutions.
• Code Optimizers: We leverage AI to refine and perfect digital systems.

Our Technological Toolkit

• Mobile & Web Development: (iOS Android React Native React )
• Voice-Activated Platforms: (Amazon Alexa Google Home)
• Connected Ecosystems: (Cars and Homes)
• Streaming Platforms: (Roku Fire TV Android TV tvOS)

The TribalScale Professional

You thrive in challenging environments where innovation is key. Your passion for technology is matched only by your drive to redefine its limits. You seek more than a job; you seek a callinga chance to make a lasting impact on the digital landscape.

About TribalScale

TribalScale is a digital innovation and consulting firm that helps organizations build modernize and scale digital products. We work at the intersection of strategy product design and engineering to solve complex business problemsoften in ambiguous fast-moving environments.

Our Product Managers play a critical role in shaping outcomes for our clients and ensuring teams build the right things the right way.

The Role

As a Product Manager at TribalScale you will lead product discovery and delivery in close collaboration with clients designers and engineers. This is a consultative client-facing roleyou will be embedded in delivery teams guiding decisions from problem definition through execution.

You will be expected to balance strategic thinking delivery execution and strong communication while operating comfortably in ambiguity.

Importantly our PMs are expected to be AI-fluentboth in how they work day-to-day and in how they help teams build AI-enabled products.

You bring a strong bias toward delivery and productivity. You actively unblock teams maintain momentum and help translate plans into real progress on a weekly basis. You are comfortable making pragmatic decisions to keep work moving and you take ownership for ensuring teams deliver meaningful outcomesnot just well-documented intentions.

What Youll Do

Product Discovery & Strategy

• Partner with clients to understand business problems and translate them into clear product opportunities
• Lead discovery workshops stakeholder interviews and alignment sessions
• Define product goals success metrics and outcomesnot just features
• Evaluate trade-offs and make informed recommendations in uncertain environments

Delivery & Execution

• Own and manage the product backlog including prioritization refinement and roadmap planning
• Collaborate closely with Engineering and Design to deliver high-quality solutions
• Ensure clarity of requirements acceptance criteria and scope
• Proactively manage risks dependencies and changing priorities

Client Partnership

• Act as a trusted advisor to client stakeholders (including Director and VP-level)
• Communicate clearly and confidently about progress risks and trade-offs
• Help clients understand the why behind product decisions
• Represent TribalScales product and delivery maturity in every engagement

AI Expectations (Core to the Role)

AI for Personal & Team Productivity

• Actively use AI tools (e.g. LLMs) to improve your own effectiveness such as:
  • Drafting and refining product documentation
  • Synthesizing research and stakeholder inputs
  • Supporting analysis planning and decision-making
• Continuously explore and adopt AI-enabled workflows for product management and delivery

Building AI-Enabled Products

• Collaborate with Engineering and Design to help shape AI-powered product experiences
• Demonstrate a working understanding of:
  • Retrieval-Augmented Generation (RAG) patterns
  • How LLM-based systems are designed scoped and evaluated
  • Key considerations such as data sources grounding hallucinations latency and cost
• Help define requirements constraints and success criteria for AI features
• Translate AI capabilities and limitations into clear practical guidance for clients

Note: You are not expected to build or train modelsbut you are expected to understand how AI systems work well enough to guide product decisions and conversations.

What Were Looking For

Required Experience

• 4 years of experience as a Product Manager (or similar role) in:
• Consulting agency or client-facing environments
• Cross-functional teams with Engineering and Design
• Strong experience leading discovery and delivery simultaneously
• Excellent written and verbal communication skills
• Comfort operating in ambiguous fast-changing contexts

AI & Technical Fluency

• Hands-on experience using AI tools in your day-to-day work
• Familiarity with modern AI product patterns including RAG-based systems
• Ability to collaborate effectively with engineers on AI-related initiatives
• Strong technical curiosityeven if you are not an engineer

Consulting Mindset

• Confident facilitating conversations with senior stakeholders
• Pragmatic outcome-focused decision-making
• Ability to balance client needs delivery constraints and business realities
• Comfortable giving and receiving candid feedback

Nice to Have

• Experience delivering AI or data-driven products
• Background in enterprise regulated or complex domains
• Experience mentoring junior PMs or shaping PM practices
• Familiarity with Agile / Lean product delivery frameworks

Why TribalScale

• Work on meaningful complex problems across industries
• Collaborate with experienced product design and engineering leaders
• Strong emphasis on learning feedback and professional growth
• Opportunity to help shape how modern AI-enabled products are built

Why Choose TribalScale

At TribalScale collaboration is at the heart of our innovative approach. We dont simply work for clients; we form partnerships building transformative solutions that redefine whats possible. Our team once at the forefront of the mobile revolution now leads the charge in AI-driven innovation.

We empower each team member to be a catalyst for change adhering to our principles of meritocracy empowerment and transparency. Diversity isnt just celebratedits fundamental to our strength. Our mission to Right the Future is a call to action to make a significant impact in the world of innovation.

Diversity: Our Collective Strength

TribalScale proudly stands as a beacon of equal opportunity in employment and workplace culture. We are steadfastly committed to equal employment opportunity transcending the boundaries of race color ancestry religion sex national origin sexual orientation age citizenship marital status able-bodiedness or gender identity.

We not only welcome but actively encourage applications from individuals of all abilities ages citizenships marital statuses and gender identities. Your unique perspective is the key to our collective innovation.

Should you require any accommodations we implore you to inform us. Our commitment to inclusivity knows no bounds and we stand ready to adapt our processes to ensure your comfort and success.