ICT Application Officer

Embrace the exciting challenges to broaden your technology skills in a supportive and collaborative environment!

Are you looking for your next career opportunity in ICT in systems Welcome the opportunity that Resthaven brings!

Join our growing ICT team in the position of ICT Application Officer based at our modern head office. Your excellent communication skills experience and knowledge will be highly regarded in this position with a focus on providing level 2 support to the organisation including all our systems rostering payroll Microsoft Teams and Sharepoint and Business Intelligence Azure Databricks. This is a full time 12-month contract opportunity. Be part of an organisation committed to improving the quality of life of older people!

About Resthaven

Resthaven is one of South Australias largest not-for-profit providers so youll personally benefit from our secure work environment with professional development opportunities and generous employee benefits.

What we offer

Resthaven offers a supportive and richly diverse and inclusive community where everyones uniqueness is valued. As part of the Resthaven team you will have access to:

• Attractive salary and working conditions.
• Access to salary packaging to increase your take home pay and other discounts via our provider.
• Four free Physiotherapy Treatments per financial year
• Access to professional development fund to continue your learning.
• EAP program and support for you and your family
• Flexible and supportive team environment
• A permanent full-time position with a motor vehicle available to be salaried packaged.
• Based centrally at our modern head office location in Wayville.

Responsibilities

• Providing support for systems including Alyacare Page Up Human Force Epicore/Kofax Preceda AutumnCare/BestMed and MS office.
• Support with maintenance and development of application integrations working with the Lead Integration Developer
• Assist with data extraction and ingestion workflows
• Provide support to the ICT service Desk for software application related issues
• Assist with projects and continuous improvement initiatives as directed

Essential Criteria

• Tertiary qualification in Information Technology.
• Understanding of ICT Service Management Processes focusing on Level 2 ICT Support.
• Understanding of application integration principles.
• Understanding of reporting data validation and presentation.
• Working knowledge of the Microsoft family of integrated M365 applications.
• Ability to communicate effectively with Business users and ICT technical staff.
• Provision of a high-quality level of customer service.
• SQL writing skills.
• Ability to use and work with APIs provided by vendor solutions.
• Software documentation preparation.
• Documentation of Business and Technical Requirement Specifications.

Please apply online applications close on Tuesday 27 January at 5pm.

Apply now!

For enquiries please contact Senior Recruitment Business Partner

If you live our values of trust dignity and Respect open the door to an exciting and meaningful career with Resthaven.