Overview
P/T Flex positions available (20-37.5 per week;must be available to work overnights and on weekends this is a 24/7 facility and flexibility is needed.)
StartingPay:$25.96 - $27.26 / hour (DOE).Overnight Weekend & Solo Shift Differential Pay ($o.75 - $1.00 / hour) available.
COMPETITIVE BENEFITS INCLUDING:
- Generous PTO: Paid Sick Time Paid Vacation (15 days for F/T Employees) 11.5 Agency Paid Holidays plus 2 Personal Holidays
- Medical Dental Vision Basic Life/AD&D and Long-Term Disability
- Health Savings Account and Flexible Spending Account
- 403(b) Retirement Plan and Employer Contribution Pension Plan
- 2% Annual Longevity Increase
- Employee Assistance Program
Compensation is set by agreed to language in the Collective Bargaining Agreement between CCSNW & SEIU 1199NW and determined based on experience.
POSITION DESCRIPTION:
The Residential Services Coordinator is responsible for daily crisis management milieu relationship management and effective and safe daily building operation at Francis Place; a 42-unit 24/7 controlled access permanent/ supportive housing project for highly vulnerable chronically homeless adults. The Residential Services Coordinator would be part of the 24/7 support staff for residents and building operations.
Responsibilities
MAJOR DUTIES AND RESPONSIBILITIES:
- Interact and model appropriate professional behaviors with residents in the general milieu of Marthas Place common areas.
- Coordinate and facilitate outside services with residents:
- Contact outside service providers to schedule confirm and manage a variety of appointments.
- Provide outreach and engagement of service-resistant residents through creative resourceful strategies that build trust and confidence.
- Initiate facilitate and promote on-site recreational and therapeutic activities.
- Ensure all functions in lobby office are run efficiently and effectively including checking visitors in and out answering telephones and monitoring security systems.
- Acts as first responder to neighbor/community concerns promptly and professionally; ensure coordination with Supervisor and Housing Director as needed.
- Maintain safety and security by monitoring all general access areas and enforcing building rules including street front.
- Respond to emergencies and initiate action as required including contact with emergency response systems; may include resident welfare checks.
- Ensure significant events involving residents and building operation activities are recorded accurately in daily log:
- Read daily logs upon shift entry
- Pass on all necessary information during shift overlap for seamless coverage
- Elevate issues as appropriate to Supervisor
- Respond to resident complaints involving other residents; coordinate with Supervisor CHS Building Manager and/or community partners as needed.
- Assess resident requests for maintenance lease issues rent payments order to evaluate for appropriate assistance and/or direction to CHS building staff or other relevant services.
- Participate in weekly staff meetings (including internal CCS programs CHS staff as needed and community partners).
- Attend trainings as needed/required.
- Provide transportation to residents as needed/requested.
- Other work-related duties as assigned.
Qualifications
MINIMUM REQUIREMENTS:
- Experience working with individuals displaying a wide range of unpleasant and/or challenging behaviors.
- Must be available to work some evening and weekend shifts.
- Ability to communicate and work effectively with staff from various backgrounds.
- Able to communicate effectively in with staff residents and community partners.
- Ability to learn crisis intervention skills and behavior management.
- Reliable transportation and WA State Drivers License/ WA State I.D.
- Active or ability to obtain a Food Handlers Permit.
- Active or ability to obtain CPR/First Aid training.
- Support and uphold the mission beliefs and values of Catholic Community Services and Catholic Housing Services.
- Support and contribute to a creative collaborative and respectful environment that promotes teamwork.
- Demonstrates the necessary attitudes knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.
- Criminal History Background Checks are required prior to employment.
Required Experience:
IC
OverviewP/T Flex positions available (20-37.5 per week;must be available to work overnights and on weekends this is a 24/7 facility and flexibility is needed.)StartingPay:$25.96 - $27.26 / hour (DOE).Overnight Weekend & Solo Shift Differential Pay ($o.75 - $1.00 / hour) available.COMPETITIVE BENEFIT...
Overview
P/T Flex positions available (20-37.5 per week;must be available to work overnights and on weekends this is a 24/7 facility and flexibility is needed.)
StartingPay:$25.96 - $27.26 / hour (DOE).Overnight Weekend & Solo Shift Differential Pay ($o.75 - $1.00 / hour) available.
COMPETITIVE BENEFITS INCLUDING:
- Generous PTO: Paid Sick Time Paid Vacation (15 days for F/T Employees) 11.5 Agency Paid Holidays plus 2 Personal Holidays
- Medical Dental Vision Basic Life/AD&D and Long-Term Disability
- Health Savings Account and Flexible Spending Account
- 403(b) Retirement Plan and Employer Contribution Pension Plan
- 2% Annual Longevity Increase
- Employee Assistance Program
Compensation is set by agreed to language in the Collective Bargaining Agreement between CCSNW & SEIU 1199NW and determined based on experience.
POSITION DESCRIPTION:
The Residential Services Coordinator is responsible for daily crisis management milieu relationship management and effective and safe daily building operation at Francis Place; a 42-unit 24/7 controlled access permanent/ supportive housing project for highly vulnerable chronically homeless adults. The Residential Services Coordinator would be part of the 24/7 support staff for residents and building operations.
Responsibilities
MAJOR DUTIES AND RESPONSIBILITIES:
- Interact and model appropriate professional behaviors with residents in the general milieu of Marthas Place common areas.
- Coordinate and facilitate outside services with residents:
- Contact outside service providers to schedule confirm and manage a variety of appointments.
- Provide outreach and engagement of service-resistant residents through creative resourceful strategies that build trust and confidence.
- Initiate facilitate and promote on-site recreational and therapeutic activities.
- Ensure all functions in lobby office are run efficiently and effectively including checking visitors in and out answering telephones and monitoring security systems.
- Acts as first responder to neighbor/community concerns promptly and professionally; ensure coordination with Supervisor and Housing Director as needed.
- Maintain safety and security by monitoring all general access areas and enforcing building rules including street front.
- Respond to emergencies and initiate action as required including contact with emergency response systems; may include resident welfare checks.
- Ensure significant events involving residents and building operation activities are recorded accurately in daily log:
- Read daily logs upon shift entry
- Pass on all necessary information during shift overlap for seamless coverage
- Elevate issues as appropriate to Supervisor
- Respond to resident complaints involving other residents; coordinate with Supervisor CHS Building Manager and/or community partners as needed.
- Assess resident requests for maintenance lease issues rent payments order to evaluate for appropriate assistance and/or direction to CHS building staff or other relevant services.
- Participate in weekly staff meetings (including internal CCS programs CHS staff as needed and community partners).
- Attend trainings as needed/required.
- Provide transportation to residents as needed/requested.
- Other work-related duties as assigned.
Qualifications
MINIMUM REQUIREMENTS:
- Experience working with individuals displaying a wide range of unpleasant and/or challenging behaviors.
- Must be available to work some evening and weekend shifts.
- Ability to communicate and work effectively with staff from various backgrounds.
- Able to communicate effectively in with staff residents and community partners.
- Ability to learn crisis intervention skills and behavior management.
- Reliable transportation and WA State Drivers License/ WA State I.D.
- Active or ability to obtain a Food Handlers Permit.
- Active or ability to obtain CPR/First Aid training.
- Support and uphold the mission beliefs and values of Catholic Community Services and Catholic Housing Services.
- Support and contribute to a creative collaborative and respectful environment that promotes teamwork.
- Demonstrates the necessary attitudes knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.
- Criminal History Background Checks are required prior to employment.
Required Experience:
IC
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