IT Support Specialist II
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Job Location:
Taipei City - Taiwan
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
When our values align theres no limit to what we can achieve.
At Parexel we all share the same goal - to improve the worlds health. From clinical trials to regulatory consulting and market access every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.
Each of us no matter what we do at Parexel contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally we do it with empathy and were committed to making a difference.
Key Accountabilities:
- Work on the IT tickets raised by business related to the applications.
- Understanding the business functionality of the applications that are beign supported.
- Actively work with one or more functional areas within PAREXEL to align business process with systems and tools.
- Provide technical support to Clinical Business Users.
- Troubleshoot and resolve issues related to applications.
- Collaborate with other IT Team members.
- Document technical issues and solutions.
- Provide on-call support as needed.
- Provide excellent resolutions to all the Application issues.
Requirements
- Bachelors degree in information technology Computer Science or a related field.
- Minimum of 1-3 years of experience in IT support.
- Excellent troubleshooting and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Ability to manage multiple tasks and priorities.
- Ability to work in a fast-paced and dynamic environment.
- Strong attention to detail.
- Willingness to provide on-call support.
- Experience in SQL queries.
Required Experience:
IC
Key Skills
- Fund Management
- Corporate Sales
- HR Recruitment
- Linux
- Airlines
About Company
Parexel is in the business of improving the world’s health. We do this by providing a suite of biopharmaceutical services that help clients across the globe transform scientific discoveries into new treatments. From clinical trials to regulatory, consulting, and market access, our the ... View more
