Sr Director, International Product and Hardware
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Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services. Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Summary
The Sr. Director International Product and Hardware for Genius retail and small business is responsible for managing the holistic needs of the Genius platform across international markets ensuring regional requirements are balanced with a scalable consistent core product.
This role serves as the bridge between regional market needs and the core Genius for small business platform translating country-specific regulations customer expectations hardware constraints and go-to-market requirements into platform-level capabilities and prioritization decisions delivered with a high standard of quality and operational readiness.
Key Responsibilities
Platform & International Ownership
Own the international product strategy for Genius retail and small business.
Manage the world-wide payment hardware strategy and roadmap balancing regional device needs with a scalable Genius core platform.
Evaluate regional needs and determine whether they belong in core configuration or localized extensions.
Maintain clarity on global core vs. regional responsibility boundaries.
Regional Enablement & Market Readiness
Partner with regional teams to understand market-specific requirements.
Translate regional insights into clear product requirements and roadmap inputs.
Support international launches with product readiness and enablement.
Cross-Functional Collaboration
Work with engineering to support scalable multi-market capabilities.
Collaborate with design to ensure localized experiences align with Genius standards.
Partner with compliance and legal teams on regional regulations.
Coordinate with delivery QA and support teams for rollout readiness.
Product Delivery & Execution
Lead backlog prioritization for international initiatives.
Manage cross-market dependencies risks and technical debt.
Serve as an escalation point during international rollouts.
Ensure strong documentation of platform and regional configurations.
Required Qualifications
10 years product management experience in SaaS payments POS or commerce.
Experience supporting international or multi-market products.
Strong systems thinking and platform mindset.
Excellent cross-functional communication skills.
Experience with agile development methodologies.
Proficiency with Jira Confluence and documentation tools.
PREFERRED QUALIFICATIONS
Experience with small business POS or payments ecosystems.
Familiarity with international payments hardware and compliance.
Experience balancing global consistency with local needs.
Comfort working across time zones and cultures.
CORE COMPETENCIES
Platform and Systems Thinking
International Product Strategy
Cross-Market Prioritization
Stakeholder Alignment
Product Delivery
Customer Empathy
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex (including pregnancy) national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website please contact .
Required Experience:
Exec
Key Skills
- Computer Science
- Network security
- Active Directory
- VMware
- Computer information Technology
- Access Points
- LAN
- Routers
- Windows
- Internet
- VPN
- Troubleshoot
- Setup
- hardware
- Technical Support
