Sales & Marketing Manager IVD Molecular Diagnostics

HOW CAN YOU HELP US

In a nutshell:
Are you an experienced commercial leader with a strong background in Molecular Diagnostics Do you thrive in a hands-on role where strategy execution and customer focus go hand in hand Join Eurofins as a Sales & Marketing Manager and play a key role in driving sustainable growth and strengthening our IVD Molecular Diagnostics business in Italy.

What team will I be part of

You will be part of the Sales Marketing and Customer Support organization reporting directly to the Managing Director. The role is based in Italy and involves regular national travel and occasional international travel working closely with cross-functional teams across the Eurofins network.

As a Sales & Marketing Manager you will:

Sales & Commercial Strategy

• Define and implement sales strategies aligned with company objectives and growth plans;

• Lead and manage the sales team including agents to achieve commercial targets;

• Develop and execute key account strategies for hospitals public and private laboratories and reference centers;

• Oversee pricing strategies tenders contract definition order negotiations and order processing;

• Monitor sales budgets forecasts and performance against objectives implementing corrective actions where needed.

Marketing & Product Management

• Develop and execute marketing plans for molecular diagnostic assays instruments and consumables;

• Define product positioning value propositions and go-to-market strategies;

• Coordinate product launches in collaboration with internal stakeholders;

• Conduct market analysis competitive intelligence and gather customer feedback;

• Supervise the creation of marketing and scientific communication materials.

Customer Support & Service Excellence

• Oversee Customer Support Services including technical support application support and service contracts;

• Ensure high levels of customer satisfaction retention and long-term partnerships;

• Coordinate service activities such as installations maintenance training and troubleshooting;

• Define and monitor service KPIs response times and quality standards;

• Collaborate with Operations and Supply Chain to ensure timely delivery of products and spare parts.

Business Development & Market Expansion

• Identify new business opportunities partnerships and distribution channels;

• Represent the company at industry events congresses and customer meetings.

Cross-functional Collaboration & Compliance

• Work closely with internal functions to ensure compliance with IVD regulations (IVDR ISO 13485 CE marking);

• Provide structured commercial and customer feedback to support product improvement and innovation.

Qualifications :

Are you our kind of extraordinary

Education

• Bachelors degree in Life Sciences Biotechnology Molecular Biology 

• MBA or advanced scientific degree is a plus

Experience & Knowledge

• 810 years of experience in Sales & Marketing within the IVD sector;

• Strong knowledge of the Molecular Diagnostics market (RT-PCR); experience with digital PCR and NGS is an advantage;

• Solid understanding of the Italian clinical laboratory landscape and Key Opinion Leaders;

• Proven leadership experience in medium-sized or growing organizations;

• Experience managing Customer Support functions;

• Experience in the Italian healthcare market; international exposure is a plus.

Skills & Competencies

• Strong leadership and people management skills;

• Customer-oriented mindset with a strong focus on service excellence;

• Hands-on proactive approach with the ability to drive change and make an impact;

• Strategic thinking combined with operational execution;

• Excellent communication and negotiation skills;

• Fluency in Italian and English.

Additional Information :

We support your development! Do you feel like you dont match 100% of the requirements Dont hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

Weembracediversity! As an Equal Opportunity Employer the Eurofins network of companies believes in strength and innovation through diversity. We prohibit discrimination against employees or applications based on gender identity and/or expression race nationality age religion sexual orientation disability and everything else that makes employees of Eurofins companies unique.

Find out more on our Careers page: description:Eurofins Scientific is an international network of independent life sciences companies providing a unique range of analytical testing services to clients across multiple industries to make life and our environment safer healthier and more sustainable. From the food you eat to the water you drink to the medicines you rely on Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe their ingredients are authentic and labelling is accurate.
The Eurofins network of companies believes that it is a global leader in food environment pharmaceutical and cosmetic product testing and in discovery pharmacology forensics advanced material sciences and agroscience contract research services. It is also one of the market leaders in certain testing and laboratory services for genomics and in the support of clinical studies as well as in biopharma contract development and manufacturing. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In under 40 years Eurofins has grown from one laboratory in Nantes France to over 65000 employees across a decentralised and entrepreneurial network of over 950 laboratories in over 1000 independent companies across 60 countries. Eurofins companies offer a portfolio of over 200000 analytical methods to evaluate the safety identity composition authenticity origin traceability and purity of biological substances and products.

The Eurofins network generated EUR 6.95 billion revenues in FY 2024 and has been one of the fastest growing listed European companies for almost three decades.

Remote Work :

No

Employment Type :

Full-time