Senior Solutions Engineer New England

Available Location: New England (MA CT)

What youll do as a Senior Solutions Engineer

The Pre-Sales Solution Engineering organization owns the technical sales of the Cloudflare solution portfolio ensuring maximal business value fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds including but not limited to Sales Consultants Technical Consultants Technical Support and Program Managers.

You are a customer facing technologist within the Cloudflare Solutions Engineering team. You have experience in working in a pre-sales or other technical customer facing role supporting large enterprise accounts or acquiring new enterprise customers as well as excellent verbal and written communication skills suited to explain the benefits of Cloudflare products and services to existing and potential this role you will be responsible for partnering with the sales team to understand customer requirements and provide sales support prepare and deliver technical presentations and demos explaining the benefits of Cloudflare products to existing and potential customers and run proof of concept trials for customers.

Customer Engagement & Solution Mapping

• Identifying customer initiatives and business challenges and subsequently mapping them to appropriate Cloudflare solutions.
• Building technical champions and strong relationships within customer accounts.
• Leading demonstration and proof-of-concept activities for both prospects and customers.
• Developing and presenting customer presentations tailored for all organizational levels within an Enterprise Customers organization.

Expertise & Evangelism

• Demonstrating and sharing Cloudflare expertise with peers through the creation of professional content including white papers blog posts and other knowledge-sharing activities.
• Representing and evangelizing Cloudflare externally with thought leadership and expertise at Developer Community Technology Cybersecurity and Industry-focused events.
• Applying in-depth vertical knowledge or domain expertise to advise on best practices.

Required Qualifications:

• Bachelors Degree or equivalent relevant work experience.
• Minimum 5 years pre-sales experience.
• Proven experience in a customer-facing technical role such as Solutions Engineer with exposure to CDN Security Networking or SaaS technologies.
• Solid written verbal and presentation communication skills.
• Demonstrated ability to manage multiple projects and activities concurrently.
• Highly motivated curious and collaborative team player who works with a sense of urgency.

Travel Requirement:

• The position requires up to 50% travel for attending meetings with prospects or customers participating in conferences and industry events and collaborating with Cloudflare colleagues.

Examples of more desirable skills knowledge and experience:

• Networking & Application Architecture: Strong grasp of fundamental customer network and application designs including detailed knowledge of the user-to-application workflow in hybrid environments (Azure AWS GCP).
• Security: Understanding knowledge or experience with application and network security.
• SaaS & Remote Access: Familiarity with SaaS application environments and challenges related to VPN/remote access.
• Monitoring & Analytics: Experience or knowledge of SIEM and log analytics platforms.
• Client Management: Foundational knowledge of client OS and software distribution.
• Executive Communication: Demonstrated ability to interact with and communicate messages of network and security transformation to senior-level staff and executives.
• Networking Expertise: Strong understanding of routing subnetting split tunnels SD-WAN and local internet breakout.
• Security Risks: Familiarity with common end-user and application security threats including DDoS malware phishing and viruses.
• Market Knowledge: Awareness of the competitive landscape particularly concerning CDN providers and internet security technologies.

Bonus Points

• Education: While graduate-level degrees in Computer Science Engineering or related fields are noted this is not a strict requirement. We welcome candidates from all backgrounds.
• Certifications: Relevant certifications such as Azure/AWS/GCP Architect are a plus.

Compensation
Compensation may be adjusted depending on work location.
This role is eligible to earn incentive compensation under Cloudflares Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.

Equity
This role is eligible to participate in Cloudflares equity plan.

Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses support caregiving build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs including parental pregnancy health medical and bereavement leave

What Makes Cloudflare Special

Were not just a highly ambitious large-scale technology company. Were a highly ambitious large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customers--at no cost.

Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something youd like to be a part of Wed love to hear from you!

This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment. If you require a reasonable accommodation to apply for a job please contact us via e-mail at or via mail at 101 Townsend St. San Francisco CA 94107.