Client Relationship Manager
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Job Summary
- 401(k)
- Company parties
- Paid time off
- Bonus based on performance
- Employee discounts
- Opportunity for advancement
- Training & development
Love working with people and take pride in getting the details right At Lawn Doctor of Northern Utah we keep things friendly and down-to-earthwhile holding ourselves to a high professional standard. Were looking for a Client Relationship Manager who enjoys building long-term relationships keeping customers happy and being the calm capable go-to person. If you like a positive team real responsibility and work that actually makes a difference (and greener lawns) youll fit right in!
- Manage an assigned portfolio of customer accounts by addressing customer questions concerns making service adjustments taking payments and following up on outstanding balances in a timely manner.
- Act as the primary point of contact for customer communication while building and maintaining long-term professional relationships
- Collaborate closely with team members to ensure customer expectations are met
- Uphold Lawn Doctors standards of professionalism and service
- Follow the Entrepreneurial Operating System (EOS) and work with team members to meet department KPIs.
- Team Player
- Positive Attitude
- Driven
- Accountable
- Intentional
- Coachable
- Previous account management or client relationship experience required
- Experience handling payments and managing account collections
- Strong communication organization and follow-through skills
- Ability to manage multiple accounts and priorities effectively
- Customer-focused mindset with attention to detail
- Comfortable working independently and collaboratively
- Spanish speaking (preferred but not required)
- Competitive pay based on experience
- Structured onboarding and ongoing training
- Opportunities for professional growth within a locally owned and operated business
- Supportive values-driven team environment
Our Franchisees Need People Like You
Here at Lawn Doctor we have a very simple approach to our workbe safe have fun and change the world one lawn at a time. Its the kind of approach that not surprisingly has led us to the highest customer satisfaction and retention rates in the industry.
Lawn Doctor locations across the country offer phenomenal employment opportunities.* Whether youre an experienced lawn care technician or just starting out on your career path all you need is a passion for success and a strong work ethic to be a candidate to join your local Lawn Doctor franchise. No matter the task our independent operators know that every Lawn Doctor employee plays an important role in providing customers with the great results they expect while making the local community a little happier. Your work will never go unappreciated.
Since each of our franchises is locally owned youll get to work for and with people in your area and become part of a close-knit Lawn Doctor family. If you enjoy working outdoors being largely self-directed with little supervision and would like a chance to help make the world a greener place we would love to talk to you.
We appreciate your interest and hope to have you on board a local franchise team as soon as possible.
* All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.
Required Experience:
Manager
Key Skills
- Business Development
- Sales Experience
- Loyalty Marketing
- Portfolio Management
- Wealth Management
- Financial Services
- Algebra
- Territory Management
- Banking
- Relationship Management
- Customer relationship management
- Geometry
About Company
Since its first franchise in 1967, Lawn Doctor has established itself as a leader in the lawn care industry. Our goal is to serve you best. Call today!
