Courtroom Technician (#715)

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COURTROOM TECHNICIAN

STATE OF MAINE JUDICIAL BRANCH
Location: York Judicial Center Biddeford

General Summary
The Courtroom Technician (CT) position is a technical support professional who works with a team of IT specialists in assisting with technology in the courtroom including supporting desktop and laptop computers office productivity software audio/video equipment remote hearings and general technology for Judicial Branch employees as well as courtroom attendees as required by court proceedings. The CT is primarily responsible for direct technical support in courtrooms and courthouses and may include other Judicial Branch facilities offices and judge chambers in Maine. Even though the CT is an entry level position the CT must be able to learn to work independently and must be capable of directing escalated problems to the appropriate resources. The CT requires excellent customer service skills and strong communication skills. Response to emergency calls during off hours is required. On the job training will be performed by other state staff as well as may be supplemented by classroom and/or electronic trainings. All training will be approved by the Manager of Technology & Infrastructure.
Most duties will be at the CT home base courthouse however regional travel may be frequently requested. Statewide travel is also possible.
The CT will be supervised by the IT Operations Administrator.

Salary Range:

Salary Grade 13 $56243.20 - $76169.60 annually.

What We Offer:

At the Maine Judicial Branch we value our employees which is why we offer great addition to competitive pay we provide:

• Work-life balance: 13 paid holidays
• 2 weeks of vacation leave and 12 paid sick days every year.
• Paid Parental Leave: 4 weeks
• Gym membership and childcare reimbursement programs
• Public Service Student Loan Forgiveness Program
• Health insurance coverage (85%-100% employer-paid for employee-only plan)
• Health insurance premium credit (5% decrease in employee premiums)
• Dental insurance (100% employer-paid for employee-only plan)
• Health and dependent care flexible spending accounts
• Defined Benefit Pension plan contributions
• Voluntary deferred compensation (retirement savings 457 Plan)
• 2 weeks of vacation leave and 12 paid sick days every year.
• Paid Parental Leave: 4 weeks
• Gym membership and childcare reimbursement programs
• Public Service Student Loan Forgiveness Program
• Health insurance coverage (85%-100% employer-paid for employee-only plan)
• Health insurance premium credit (5% decrease in employee premiums)
• Dental insurance (100% employer-paid for employee-only plan)
• Health and dependent care flexible spending accounts
• Defined Benefit Pension plan contributions
• Voluntary deferred compensation (retirement savings 457 Plan)

ESSENTIAL JOB FUNCTIONS*

• Provides technical support for staff and courtroom participants (either in person or remotely) in the operation of:
• Desktops / Laptops of various operating systems
• Printers and Scanners
• Audio / Video equipment use and setup
• User VOIP desk-sets
• Document Camera
• Audio listening equipment
• General presentation software
• May be asked to host remote video proceedings in special circumstances
• Must be able to diagnose and fix tier 1 computer issues.
• Assists with help desk tier 1 trouble tickets.

EDUCATION EXPERIENCE AND QUALIFICATIONS REQUIRED TO BE CONSIDERED FOR THE POSITION:

• Bachelors Degree: A degree is Cybersecurity Information Technology Computer Science or a related field is required. A combination of related post-secondary education and/or technology-related security work experience totaling at least 10 years may be considered in lieu of a bachelors degree.
• Professional Experience: A minimum of 3 years of work experience relating to direct IT security work is required. Preference will be given to those who have IT security experience for a government or medium to large corporation.
• Certifications: Relevant certifications such as Certified Information Systems Security Hacker Microsoft Apple or CompTIA Security are preferred.
• Demonstrated seven or more (7) years of experience supporting computers servers and devices in an enterprise environment (multi-platform experience is a plus (e.g. Windows OSX Google Unix Android OIS etc.)
• Experience with videoconferencing equipment and audiovisual equipment a plus.
• Must have and maintain a valid drivers license.

KNOWLEDGE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB:

• Provides technical support for staff and courtroom participants (either in person or remotely) in the operation of:
• Desktops / Laptops of various operating systems
• Printers and Scanners
• Audio / Video equipment use and setup
• User VOIP desk-sets
• Document Camera
• Audio listening equipment
• General presentation software
• May be asked to host remote video proceedings in special circumstances
• Must be able to diagnose and fix tier 1 computer issues.
• Assists with help desk tier 1 trouble tickets.

How to Apply:

This position will close at the end of business on January 30 2026.

Cover letter resume and online application must be submitted online at

Judicial Branch is an EEO/AA employer.

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If you have any questions about the online application process please contact the Judicial Branch Human Resources Department at