Account Executive DACH

Who are we

Whatfix is an AI platform advancing the userization of enterprise applications empowering companies to maximize the ROI of their digital investments. Technology needs adoption. Its no different for AI. As AI reshapes roles workflows and human-machine interactions it also introduces new layers of complexity and user friction. This is where Whatfix plays a pivotal role. A decade old DNA of empowering people to succeed with technology and not replacing them. We call this philosophy Userization: the belief that technology must adapt to the user not the other way around.

At the heart of userization philosophy is ScreenSense our proprietary AI engine which continuously interprets both the context of what users are doing in an application or an AI tool and the intent behind their actions. By combining these signals Whatfix delivers real-time guidance nudges knowledge and automation directly in the flow of work.

This intelligence powers our entire product suite.

• Digital Adoptionhelps users get productive faster.
• Product Analyticsuncovers friction and closes adoption gaps.
• Mirrorallows employees to train in safe simulated environments.

These are embedded with WhatfixAI Agents which supercharge creation insights and user guidance.

Our upcomingAI-first productsare already creating a buzz in the market.

• Seekis an AI-native assistant that not only knows your business context but can also act across applications to get work done on your behalf.
• WhatfixMirror 2.0is the worlds only System plus Role simulation with a complete assessment to lead the Gen AI simulation category.

Together these products reflect Whatfixs commitment to building enterprise-ready AI teammates that maximize productivity and ROI. It gives users a unified intelligent way to find answers across systems apps and knowledge silos and helps anyone looking to deliver fast and contextual answers. Whatfix is bridging the gap between rapid technological change and human enablementensuring AI is not only embedded but also usable trusted and outcome-driven for every employee.

At Whatfix were not just making software easierwere making AI work for people.

The company has seven offices across the US India UK Germany Singapore and Australia and a presence across 40 countries.

Customers: 700 enterprise customers including 80 Fortune 500 companies such as Shell Schneider Electric and UPS Supply Chain Solutions.

Investors: A total of $270 million USD has been raised as yet. Most recently Series E round of $125 Million USD led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments Eight Roads Ventures (A division of Fidelity Investments) Dragoneer Peak XV Partners and Stellaris Venture Partners.

Whatfixs leadership is consistently recognized across top industry analysts and business rankings:

• Won the 2025AI Breakthrough Awardfor the Overall AI-based Analytics Solution of the Year
• Only DAP to be recognized as a Leader across various DAP reports for the past 5 years by leading analyst firms like Gartner Forrester IDC and Everest Group.
• With over 45% YoY sustainable annual recurring revenue (ARR) growth Whatfix is among the Top 50 Indian Software Companies as per G2 Best Software Awards.
• Named a Gartner Customers Choice for DAP for the second year in a row (2024 and 2025)the only vendor in the market to earn this distinction consecutively.
• We also boast a star rating of 4.6 on G2 Crowd 4.5 on Gartner Peer Insights and a super-high CSAT of 99.8%
• StevieAward winner in the category (Bronze): Customer Service Department of the Year Computer Software - 100 or More Employees.
• Winner of theISG ParagonInnovation Award in partnership with Sophos (customer) for the EMEA region and finalist in the Transformation Award category.
• RemoteTech Breakthrough Awardswinner for Software Asset Management Solution of the Year

These recognitions are matched by business performance:

• Highest-Ranking DAP on 2023 Deloitte Technology Fast 500 North America for Fifth Consecutive Year
• Listed on the Financial Times & Statistas High-Growth Companies Asia-Pacific 2025 list.
• Won the Silver for Stevies Employer of the Year 2023 Computer Software category and also recognized as Great Place to Work 2022-2023
• Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal

What Youll Do:

• Conduct targeted market research to identify new prospects in the DACH region (Germany Austria Switzerland) and pinpoint upsell/cross-sell opportunities with Fortune 2000 Enterprise clients.
• Develop and execute territory and account plans specifically tailored to the DACH region to meet and exceed sales targets.
• Assist in nurturing prospect and client relationships in new and expansion sales with a focus on demonstrating value through consultative value selling.
• Gain exposure to the sales cycle including prospecting and opportunity creation with emphasis on understanding DACH market dynamics and macro challenges (with guidance from senior team members).
• Collaborate with internal teams like Sales Engineering Solution Consulting and Customer Success to articulate the Whatfix value proposition specifically tailormade for DACH market.
• Participate in DACH industry events particularly those focused on digital transformation to learn and network with clients CIOs and key decision-makers in the region.

Who Were Looking For:

• Highly proficient in Germanwith the ability to speak and communicate professionally over emails chat and other channels in German with decision makers and CXOs.
• In addition to German high fluency in English is a must. Knowledge of other European languages is an added advantage.
• Highly motivated post graduate (MBA is optionable) with a strong academic background and and 2-5 years of work experience in sales business development marketing pre-sales or consulting.
• Excellent communication interpersonal and presentation skills with the ability to articulate complex technical solutions to prospect stakeholders.
• Eager to learn and passionate about building relationships within the DACH particularly with those involved in digital transformation implementations and change management.
• Familiarity with the EMEA enterprise business landscape and in-depth knowledge of business processes in the DACH region.

At Whatfix we value collaboration innovation and human connection. We believe that working together in the office five days a week fosters open communication strengthens our community and drives innovation helping us achieve our goals more effectively.

This role requires working onsite at our London office 1 Kingdom Street Paddington Central London W2 6BD. Relocation assistance is offered.

To facilitate global collaboration our EMEA teams start and end early while our India teams start and end late. Relocation and Sponsorship strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust is the foundation; and Do it as you own it.

Whatfix is an Equal Opportunity Employer and an E-Verify participant. All activities must comply with our Equal Opportunity Laws ADA and other regulations as are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race religion color national origin ethnicity gender sexual orientation age marital status veteran status or disability status.