DUTIES AND RESPONSIBILITIES:
Maintaining a serene and conducive atmosphere in the reception space.
Greet clients and visitors with a positive helpful attitude.
Answer incoming calls and respond to customers emails
Timely answering of phones in a professional manner and routing calls appropriately.
Ensure proper listening and communication skills are deployed and all information provided to the customer on phone are helpful and pointing towards service improvement.
Other duties as assigned
JOB REQUIREMENTS
./HND in any discipline (Minimum of 2.2 or Lower Credit) Minimum of1 year Cognitive experience with a reputable organization.
Excellent organizational skills
Excellent verbal/non-verbal communication
Inter-personal skills
Telephone Etiquette
KEY COMPETENCY REQUIREMENTS
Knowledge
Skill/Competencies
Required Experience:
Manager
UP® otherwise known as Unified Payments or Unified Payment Services Limited is a group of companies with services including Financial Technology, Banking, Payment Scheme, Digital Commerce, Value Added Service, Payment Solutions, Software Solutions, etc. The UP® Group comprises (i) UP® ... View more