Head of People Experience Tangle Teezer (12-month contract)

Who Are We

Helping you have healthy hair has been our mane goal since 2007. No matter your hair type straight curly fine fragile or coily our range of gentle brushes will leave you with healthier-looking hair and less breakage. With tools for every stroke of your routine from massaging to detangling and blow-drying to styling theyre your daily dose of confidence. So you can take on whatever tangles life throws your way.

The Role

This is a senior hands-on maternity cover role at a pivotal point in our business. Following our acquisition by BIC in December 2024 the Head of People Experience will play a critical role instabilizingintegratingandoptimizingourpeopleoperations systems and employee experience across the UK and US.

You will be responsible for the end-to-end people experience while leading a major HR systems and integration programme including:

• SunsettingHiBobas our current HRIS

• Supporting the implementation adoption and embedding of BICs global HRIS (SuccessFactors)

• Delivering change managementcommunicationand training

• Leading people-related integrationworkspost-acquisition

This is an operationally strong commercially minded people leadership role supporting the People Director.

In This Role Youll Get To:

• Leadcoachand develop the PeopleAdvisorandSeniorOfficeExperience& Events Manager ensuring the smooth running of all people operations across the UK & US.

• Own and oversee the full employee lifecycle from onboarding to offboarding.

• Continuously improve people processes policies and procedures in line with business needs and our Values (Proud Authentic Champions).

• Oversee UK & US payroll (monthly and bi-monthly) in partnership with Finance.

• Maintain and enhance people-related compliance across both regions including:

• Right to work checks

• Annual compliance training

• Health & Safety obligations

• Own relationships with benefits brokers and ensure benefitsremaincompetitive and compliant.

• Oversee office management and internal events supporting culturewellbeingand engagement.

HRIS Systems & Integration

This role will take full ownership of ourPeopletechnology transition and post-acquisition people systems integration including:

• Leading the sunset ofHiBob ensuring:

• Data accuracy cleansing and migration

• Minimal disruption to employee experience

• Acting as the People lead for implementation and adoption of BICs HRIS (SuccessFactors) working closely withBIC HR & Technology teamsInternal Finance IT and Leadership

• Supporting data mapping systemsalignmentand policy harmonisation.

• Designing and delivering change management communications and training for people team line managers empoyees

• Building sustainable people processes that can scale post-integration and are fully embedded in the new HRIS.

Business Partnering & Organizational Effectiveness

• Act as a trusted partner to Heads of Department and Senior Managers in the UK

• Support and coach leaders through:

• Employee relations matters

• Organizationalchangeand workforce planning

• Lead and embed:

• Theannual performance compensation& talentcycle

• Job levelling framework and development planning

• Workforce planning

• Oversee engagement surveys insightsreportingand action planning with SLT.

• Proactively leadinternalcommunications during a high-change period.

Learning Development & Capability

• Support thePeople Directorin theroll-outof learning & development initiatives.

• Build and deliver manager tools and training including:

• Manager induction

• Giving feedback

• Performance management

• Ensure leaders feel confident navigating changeperformanceand integration challenges.

What We Are Looking for In You:

• Proven experience in a senior People role ideally in a scaling business.

• Strong operationalPeopleleadership combined with credible commercial business partnering.

• Demonstrated experience leading HRIS implementationoptimizationor integration projects.

• Experience with SuccessFactors is preferred.

• Exposurewithsystem migrationsacquisitionsor post-merger integrationis highlydesirable.

• Understandingchange management andL&Ddelivery.

• Strong working knowledge of UK employment law; US exposureadvantageous.

• Comfortable operating in ambiguitypaceand transformation.

• Experience in a hybrid/flexible work environment.

• Strong leadership and coaching capability.

• Highlyorganized solutions-focusedand delivery-driven.

• Confident communicator able to influence at all levels.

We know that imposter syndrome can get in the way of meeting spectacular candidates so please dont hesitate to apply even if you dont tick everything on the list wed love to hear from you!

What It Means to Be Part of Tangle Teezer:

At Tangle Teezer being part of our PAC means being Proud Authentic and Championing each other every day.

• Proud:We arepassionately proudto do things differently so we perform brilliantly-just like our hair tools.

• Authentic:We welcomeeveryone as they are we bring our true selves to work and show up as who we want to be.

• Champion:We arechampions of one another our brand and our environment.

The Good Stuff:

For all your hard work and dedication we have fantastic rewards for you

• Flexible working hours with core hours from 10am to 4pm

• Working 2 days in the office and 3 days from home

• Competitive Salary

• Performance-related bonus of15% based on annual salary

• 27 daysholiday with theoptionto buy or sell holiday days

• 2 volunteering days per year

• 10 daysworking from any location of your choice

• Flexible bank holidays-choose the standard bank holidays or swap them for dates that are more meaningful to you

• Free in-officemassages

• Enhanced family policies

• Supportive Period & Menopause Policies

• Enhanced pension scheme

• Life assurance at 4x your salary

• Private medical insurance

• Medical cash plan for everyday healthcare needs

• Cycle to Work Scheme

• Meeting-free Fridays with an early 4:00 pm finish to kickstart your weekend!

• Pet friendly office. Bring your furry friend to work with you!