Pet Guest Services

Sioux Falls, SD - USA

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Guest Services Representative

Location: Harrisburg SD

Job Summary:

We are seeking a friendly and detail-oriented Guest Services Representative to provide exceptional customer service at our pet care facility. This role involves managing guest check-ins and check-outs verifying vaccination records maintaining lobby cleanliness and ensuring a smooth experience for pets and their owners. The ideal candidate is passionate about animals customer-focused and highly organized.

Key Responsibilities:

Guest Services & Customer Interaction:

Welcome clients and pets with a warm professional demeanor.

Handle check-in and check-out procedures efficiently.

Verify and update pet vaccination records according to facility policies.

Answer phone calls and respond to emails regarding services availability and client inquiries.

Administrative & Sales Support:

Manage reservations and maximize occupancy through effective scheduling.

Process payments issue receipts and manage invoices.

Promote facility services such as grooming training and daycare packages.

Maintain accurate records in the client management system.

Facility & Lobby Maintenance:

Ensure the lobby and front desk areas are clean organized and inviting.

Stock and display retail products ensuring items are well-presented.

Report facility maintenance or safety issues promptly.

Qualifications:

Experience: Prior customer service experience (pet care environment preferred).

Skills: Strong communication attention to detail and organizational skills.

Technical Proficiency: Familiarity with pet management software and basic computer skills.

Attributes: A love for animals positive attitude and ability to multi-task.

Benefits:

Competitive pay based on experience

Discounts on services and retail products

Opportunities for professional development and training

How to Apply:

Submit your resume and a cover letter to detailing your experience and why youre passionate about working with pets. We look forward to hearing from you!

Job Title: Guest Services Representative Location: Harrisburg SD Job Summary:We are seeking a friendly and detail-oriented Guest Services Representative to provide exceptional customer service at our pet care facility. This role involves managing guest check-ins and check-outs verifying vaccination ...