The primary responsibility of the Cocktail/Beverage Server is to ensure complete customer satisfaction by serving and providing beverages to our guests to ensure an enjoyable stay.
WE ARE CAESARS
At Caesars Entertainment our Mission Vision & Values reflect our unique purpose providing people with possibilities and places to have fun. Our Mission Vision & Values represent a unifying and inspiring way forward and all Team Members are expected to uphold them.
Our Mission: Create the Extraordinary
Our Vision: We create spectacular worlds that immerse inspire and connect you. We dont perform magic; we create it with excellence.
Our Values: Blaze the Trail Together We Win All-In on Service
Our corporate social responsibility framework People Planet Play represents our continuous dedication to enhancing economic development uplifting the wellbeing of our Team Members and their families and making positive contributions to the communities we operate in.
JOB SUMMARY
The primary responsibility of the Cocktail/Beverage Server is to ensure complete customer satisfaction by serving and providing beverages to our guests to ensure an enjoyable stay.
HOW YOU WILL CREATE THE EXTRAORDINARY
Greets and welcomes all guests in a pleasant and professional manner
Provides timely cocktail service in a friendly and courteous manner
Keeps assigned areas clean and empty of glasses and bottles
Constantly looks for service opportunities
Responds to and resolves guest complaints
Answers guest questions and is knowledgeable about property events and attractions
Performs all side work at assigned station such as stocking coffee glasses sugar cream and coffee dispenser
Monitor and manage food cost labor cost and other controllable expenses within budget guidelines
Provides fast (20 minute or less round time) friendly professional beverage service to casino guests; carries full trays on every round
Takes drink orders communicates with bartender assists in the preparation of drinks and presents drinks to guests
Maintains clean and stocked workstation for the next shift
Handles money according to procedure
Monitors guest consumption of alcohol and intervenes as needed according to guidelines
Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos
Promotes casino events and programs
Works closely with Total Rewards Center to promote new card sign up programs
Works well with others especially beverage servers bartenders bar backs beverage supervisor and slots supervisor
Provides personalized service and uses guest name
Resolves service problems according to guidelines
Meets the attendance guidelines of the job and adheres to regulatory departmental and company policies
Must be able to work any day of the week and scheduled shift
Must be able to get along with co-workers and work as a team
Must present a well-groomed appearance
Work requires knowledge of tray service and cocktail ingredients
Work requires schedule flexibility which may include nights weekends holidays and overtime as needed
WHAT YOU WILL NEED
Must be a minimum of 21 years of age or older
One-year previous high volume cocktail experience
Minimum of one-year customer service experience in a previous position where the primary job duty is direct customer service is required
Must possess excellent customer service and communication skills
Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation
Requires standing and walking continuously with a tray up to 20lbs throughout the shift
Must be able to lift and carry 20lbs
Must be able to stand for entire shift
Must be able to access service area when picking up beverage orders
Must be able to stoop bend and reach
Must have the manual dexterity required to write drink orders prepare drinks and garnishes and beverage orders
Must be able to listen and respond to visual and aural cues
ADDITIONAL REQUIREMENTS
Nevada Health Card
Alcohol Card
Non Gaming Card
TOGETHER WE WIN
We believe in delivering family-style servicean approach that fosters warmth connection and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family creating a welcoming environment built on respect teamwork and personalized attention. Whether assisting customers or collaborating with coworkers we prioritize service that is thoughtful supportive and rooted in genuine relationships
DISCLAIMER
This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technical developments).
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a persons race color creed religion national origin sex marital status disability status with regard to public assistance age sexual or affectional orientation gender identity familial status ancestry local human rights commission activity citizenship genetic information protected veteran or military status or any other protected class.
DescriptionORACLE SHORT DESCRIPTIONThe primary responsibility of the Cocktail/Beverage Server is to ensure complete customer satisfaction by serving and providing beverages to our guests to ensure an enjoyable stay.WE ARE CAESARSAt Caesars Entertainment our Mission Vision & Values reflect our unique...
Description
ORACLE SHORT DESCRIPTION
The primary responsibility of the Cocktail/Beverage Server is to ensure complete customer satisfaction by serving and providing beverages to our guests to ensure an enjoyable stay.
WE ARE CAESARS
At Caesars Entertainment our Mission Vision & Values reflect our unique purpose providing people with possibilities and places to have fun. Our Mission Vision & Values represent a unifying and inspiring way forward and all Team Members are expected to uphold them.
Our Mission: Create the Extraordinary
Our Vision: We create spectacular worlds that immerse inspire and connect you. We dont perform magic; we create it with excellence.
Our Values: Blaze the Trail Together We Win All-In on Service
Our corporate social responsibility framework People Planet Play represents our continuous dedication to enhancing economic development uplifting the wellbeing of our Team Members and their families and making positive contributions to the communities we operate in.
JOB SUMMARY
The primary responsibility of the Cocktail/Beverage Server is to ensure complete customer satisfaction by serving and providing beverages to our guests to ensure an enjoyable stay.
HOW YOU WILL CREATE THE EXTRAORDINARY
Greets and welcomes all guests in a pleasant and professional manner
Provides timely cocktail service in a friendly and courteous manner
Keeps assigned areas clean and empty of glasses and bottles
Constantly looks for service opportunities
Responds to and resolves guest complaints
Answers guest questions and is knowledgeable about property events and attractions
Performs all side work at assigned station such as stocking coffee glasses sugar cream and coffee dispenser
Monitor and manage food cost labor cost and other controllable expenses within budget guidelines
Provides fast (20 minute or less round time) friendly professional beverage service to casino guests; carries full trays on every round
Takes drink orders communicates with bartender assists in the preparation of drinks and presents drinks to guests
Maintains clean and stocked workstation for the next shift
Handles money according to procedure
Monitors guest consumption of alcohol and intervenes as needed according to guidelines
Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos
Promotes casino events and programs
Works closely with Total Rewards Center to promote new card sign up programs
Works well with others especially beverage servers bartenders bar backs beverage supervisor and slots supervisor
Provides personalized service and uses guest name
Resolves service problems according to guidelines
Meets the attendance guidelines of the job and adheres to regulatory departmental and company policies
Must be able to work any day of the week and scheduled shift
Must be able to get along with co-workers and work as a team
Must present a well-groomed appearance
Work requires knowledge of tray service and cocktail ingredients
Work requires schedule flexibility which may include nights weekends holidays and overtime as needed
WHAT YOU WILL NEED
Must be a minimum of 21 years of age or older
One-year previous high volume cocktail experience
Minimum of one-year customer service experience in a previous position where the primary job duty is direct customer service is required
Must possess excellent customer service and communication skills
Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation
Requires standing and walking continuously with a tray up to 20lbs throughout the shift
Must be able to lift and carry 20lbs
Must be able to stand for entire shift
Must be able to access service area when picking up beverage orders
Must be able to stoop bend and reach
Must have the manual dexterity required to write drink orders prepare drinks and garnishes and beverage orders
Must be able to listen and respond to visual and aural cues
ADDITIONAL REQUIREMENTS
Nevada Health Card
Alcohol Card
Non Gaming Card
TOGETHER WE WIN
We believe in delivering family-style servicean approach that fosters warmth connection and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family creating a welcoming environment built on respect teamwork and personalized attention. Whether assisting customers or collaborating with coworkers we prioritize service that is thoughtful supportive and rooted in genuine relationships
DISCLAIMER
This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technical developments).
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a persons race color creed religion national origin sex marital status disability status with regard to public assistance age sexual or affectional orientation gender identity familial status ancestry local human rights commission activity citizenship genetic information protected veteran or military status or any other protected class.
For over 30 years we’ve set the standard now you can too. ; As a team member of Horseshoe, you will embody the spirit of Las Vegas with classic style, timeless glamour and high rolling excitement. ; This classic yet contemporary property is where you will entertain our guests as they
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Job Location:
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
