Commercial Director

This is a highly visible senior leadership role responsible for endtoend commercial delivery strengthening client partnerships and driving revenue growth across EMJs sales and client services functions.

EMJ is a trusted openaccess platform connecting healthcare professionals and pharmaceutical partners with cuttingedge content medical journals and thought leadership that elevate healthcare quality worldwide.

What Youll Own

Reporting directly to the CCO the Commercial Director will lead and deliver EMJs commercial strategy across all revenue streams. This is a handson leadership role where strategic vision is matched with operational delivery. You will be empowered to:

• Own and execute EMJs commercial strategy in alignment with growth objectives.

• Lead inspire and develop highperforming Sales and Client Services teams.

• Drive new business acquisition and maximise existing client relationships through retention upsell and strategic partnerships.

• Ensure a seamless transition from sale to delivery with exceptional client experience at every touchpoint.

• Collaborate effectively with Editorial Marketing Design and Operations teams to deliver commercially effective highquality solutions.

• Identify and pursue new commercial opportunities including markets products formats and partnerships.

• Establish robust commercial processes forecasting and performance management frameworks to support scalable growth.

Success Measures

The Commercial Directors success will be measured by their ability to deliver measurable business outcomes:

• Revenue growth: Achieving and exceeding commercial targets.

• Client retention & growth: Strong repeat business account expansion and longterm partnerships.

• Client experience: Consistently high client satisfaction and Net Promoter Scores (NPS).

• Sales effectiveness: Healthy pipeline strong conversion rates and accurate forecasting.

• Operational excellence: Efficient handover and delivery through Client Services with projects delivered on time and to brief.

• Team performance: Building and sustaining a highperforming commercial organisation aligned to EMJs values and goals.

Who You Are

The ideal candidate is a commercially driven leader with a strong track record of building revenue leading teams and delivering exceptional client outcomes in a fastpaced environment.

Experience and Skills:

• Proven experience in a senior commercial leadership role (Commercial Director Sales Director or equivalent).

• Strong background in B2B sales account management and client services leadership.

• Experience in publishing media healthcare life sciences or related sectors preferred.

• Demonstrated success in growing revenue managing large accounts and developing new business.

• Excellent commercial acumen with strong negotiation forecasting and strategic planning skills.

• Ability to lead coach and develop highperforming teams at scale.

• Strong stakeholder management and communication skills both internally and externally.

Personal Attributes:

• Commercially ambitious with a growthfocused mindset.

• A handson leader who balances strategic thinking with daytoday execution.

• Clientcentric with a passion for delivering outstanding service and value.

• Resilient adaptable and comfortable operating in a highgrowth evolving organisation.

• Inspirational and authentic able to motivate teams and lead by example.

Key Information

• Reports to: CCO

• Work Environment: 5 days/week in our London/Moorgate office

About EMJ

EMJs purpose is to elevate the quality of healthcare globally by supporting all healthcare professionals with free and easy access to medical journals and lifelong learning opportunities. We do this to create Gold Medal Winners enabling healthcare professionals to become the best version of themselves. Likewise we equip our employees with the skills tools and knowledge needed to be in the top 10% of what they do and create Gold Medal Winners within the company.

At EMJ we believe in

• Entire buy in: Everyone has loyalty to our vision values culture and the long-term goals of EMJ. We are committed to doing so in a positive and passionate way.

• Manage your own stuff: We all need to be proactive and responsible for our own actions. This will lead to an inspiring place to work that we are all proud of.

• Going the extra mile: Always give your best performance this will create a team that is different to anything else full of hard working gold medal winners.