Microsoft Alliance Manager 100

Founded in 2010 Luware is a leading SaaS provider specializing in innovative contact center and conversation recording solutions. Our Microsoft-certified solutions are designed to streamline customer interactions. Were committed to innovation and growth fostering a culture that embraces agile methodologies and flexible work arrangements.

As a recognized leader in our space we were recently honored as Microsoft Transformation & Innovation Partner of the Year 2025. We help enterprises transform how they engage with customers through seamless secure communication solutions built on the Microsoft ecosystem.

Were growing fast and were hiring!

In this newly created role with a high visibility reporting to the Chief Sales Officer you will own and scale Luwares most critical strategic relationship: our global partnership with Microsoft.

The role is singularly focused on maximizing the value of the Microsoft alliance driving co-sell revenue deepening product integrations and unlocking new go-to-market opportunities across the Microsoft ecosystem.

You will serve as the primary interface between Luware and Microsoft building trusted relationships across Microsofts sales product and partner organizations while ensuring strong internal alignment across Luwares commercial product and leadership teams.

For this exciting role we are looking for a highly motivated and proactive individual based in the U.S. who is eager to work remotely and join us as soon as possible.

While we have an office in New York candidates from the Seattle area are equally encouraged to apply given Microsofts headquarters in Redmond.

Your responsibilities

Partnership Strategy & Execution

• Own the global Microsoft partnership end to end serving as Luwares primary relationship lead
• Develop and execute comprehensive partnership plans aligned with Luwares revenue targets and product roadmap
• Identify enroll and manage Microsoft GTM programs that maximize Luwares visibility and co-sell opportunities

Co-Sell & Revenue Enablement

• Drive and enable co-sell engagement across regions working closely with Microsoft field teams
• Track progress of Microsoft-sourced and Microsoft-influenced leads measuring pipeline contribution and closed revenue
• Translate partnership activities into measurable business outcomes through structured programs and joint selling motions

Program & Operations Management

• Manage all aspects of Microsoft Partner Center including deal registration program incentives funding applications and specialization certifications
• Ensure Luware maintains and advances relevant Microsoft competencies and designations
• Monitor Microsoft program changes and proactively adapt strategies to capitalize on new opportunities

Relationship Development

• Identify build and maintain relationships with key Microsoft personnel across sales product and partner organizations
• Cultivate executive-level sponsorship within Microsoft to facilitate partnership goals and escalation paths
• Represent Luware at Microsoft events partner summits and joint customer engagements

Cross-Functional Alignment

• Work across sales marketing product and customer success to ensure Microsoft partnership priorities are embedded in company operations
• Collaborate with product teams to influence integration roadmaps and joint solution development
• Provide market intelligence from Microsoft to inform Luwares strategic planning

What we are looking for

• 7 years in technology sales marketing and/or partner management
• Minimum 3 years directly managing Microsoft partnerships
• Proven track record of driving measurable revenue through Microsoft co-sell programs and cloud marketplace
• Deep understanding of Microsofts partner programs co-sell frameworks and GTM motions
• Experience with Teams Phone Microsoft Azure and the broader Microsoft communications ecosystem
• Executive presence that commands credibility with senior stakeholders
• Self-starter who thrives with autonomy while maintaining strong collaboration across teams
• Genuine relationship builder who invests in long-term partnerships over transactional wins
• Strategic thinking combined with operational rigor- you can set the vision and execute the details
• Comfortable navigating ambiguity and driving results in a rapidly evolving environment
• Exceptional communication and negotiation skills with experience engaging C-level executives both internally and at Microsoft
• Strong analytical skills with the ability to track interpret and report on partnership metrics
• Familiarity with contact center or unified communications technologies preferred

Our offer

• A fast-paced international and collaborative work environment
• A challenging and diverse role with high autonomy
• A motivating and supportive team culture where your ideas matter
• Excellent opportunities for personal and professional growth
• Regular team events and the chance to work from another Luware office for up to a month through our exchange program

You can look forward to a genuinely collegial international environment with a fresh dynamic and open corporate culture. Let the Luware spirit convince you!

Do you feel inspired and ready to unleash your full potential If so upload your CV spontaneously for an initial review- were just a click away!

We are excited to get to know you!

We will only consider candidates who apply directly for this position. Applications or inquiries from recruitment agencies will not be processed. Thank you for your understanding.