Responsibilities:
- Serves as first point of contact to patients their families/representatives outside agencies and referrers to respond to inquiries for outpatient admission or referral.
- Gathers demographic and insurance data identifies appropriate clinicians and schedules closely with other offices to coordinate efforts and ensure timely quality customer service for all inquiries.
- Demonstrates knowledge of Sheppard Pratt programs and services in interactions with internal and external groups.
- Enters required information and charges into on-line insurance coverage and benefits and acquires proper clerical assistance to front office.
Requirements:
- High school diploma or GED.
- Work requires knowledge of community resources in social medical and mental health areas and knowledge of health insurance terminology plan coverage carriers and reimbursement procedures - normally acquired through at least 1 yearof outpatient office support or related experience.
- Must be proficient in the use of personal computer with Windows and WordPerfect software calculator and other automated office equipment.
- Work requires interpersonal skills to communicate effectively with patients all levels of internal staff external contacts from the professional community and outside agencies and demonstrate understanding of the needs of patient age and diagnosis group(s).
Required Experience:
Junior IC
Responsibilities:Serves as first point of contact to patients their families/representatives outside agencies and referrers to respond to inquiries for outpatient admission or referral.Gathers demographic and insurance data identifies appropriate clinicians and schedules closely with other offices ...
Responsibilities:
- Serves as first point of contact to patients their families/representatives outside agencies and referrers to respond to inquiries for outpatient admission or referral.
- Gathers demographic and insurance data identifies appropriate clinicians and schedules closely with other offices to coordinate efforts and ensure timely quality customer service for all inquiries.
- Demonstrates knowledge of Sheppard Pratt programs and services in interactions with internal and external groups.
- Enters required information and charges into on-line insurance coverage and benefits and acquires proper clerical assistance to front office.
Requirements:
- High school diploma or GED.
- Work requires knowledge of community resources in social medical and mental health areas and knowledge of health insurance terminology plan coverage carriers and reimbursement procedures - normally acquired through at least 1 yearof outpatient office support or related experience.
- Must be proficient in the use of personal computer with Windows and WordPerfect software calculator and other automated office equipment.
- Work requires interpersonal skills to communicate effectively with patients all levels of internal staff external contacts from the professional community and outside agencies and demonstrate understanding of the needs of patient age and diagnosis group(s).
Required Experience:
Junior IC
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