Product Manager – Payment Experiences
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Job Location:
Raleigh, WV - USA
Monthly Salary:
$ 150000 - 185000
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
- Named the #1 Restaurant POS by G2(Fall 2025) based on ratings from real users
- Rated thetop-rated point-of-sale(POS) for restaurants bars retail and small businesses by Capterra users
- AwardedGreat Places to Workand Built InsBest Workplacesfor multiple years running
Product Manager Payment Experiences
About the Job
Were not just building restaurant techwere building better moments at the table. From quick taps to split checks every part of our payment experience should just make sense. Thats where you come in.
SpotOn helps independent restaurants and small businesses compete and win with flexible human-centered technology. Weve been recognized by Fast Company Built In and NerdWallet for a reasonwe move fast care hard and fight for operators.
About the Role
As the product manager overseeing our payment experiences youll lead the charge to make every SpotOn payment experience seamless intuitive and lightning fast. Whether a server is splitting a check starting a tab or fixing a payment error mid-rush your work will make it easy and obvious.
Youll collaborate across disciplines to make payments feel effortless for staff and guests alike. Youll bring structure to complexity empathy to design and data to every decision.
What Youll Do
- Define the vision for fast reliable and flexible payflows across our products.
Partner with engineers and designers to simplify payment experiences end-to-end.
Enable restaurants to correct mistakes instantly and confidently.
Balance speed and reliability with technical realityunderstanding how EMV latency and data flow shape the experience.
Use data and experimentation to continuously improve pay flow time reliability and satisfaction.
Communicate clearly across teams translating complex systems into shared understanding.
Why It Matters
Every restaurant payment is a story of service trust and closure. Youll make sure that moment is fast clear and reliable every single time.
What You Bring
5 years of PM experience ideally in payments hospitality tech or consumer tech.
Technical fluencyyou can dive into system flows APIs and device behavior without losing sight of the guest experience.
Strong analytical chops: comfortable with SQL A/B testing and defining measurable outcomes.
A structured approach to solving problemsyou bring frameworks to ambiguity.
Clear communication that bridges technical and non-technical partners.
Empathy for restaurant staff and the fast-paced world they live in.
Compensation:
- Our base pay range starts at $150000 -$185000 for this role
- Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan
- Offers will be reflective of the candidates location and experience.
Benefits:
At SpotOn we put people above everything else. Were known for our innovative software and technology solutions but we stand out because of the hard-working humans behind the tech. We cant take care of our clients without taking care of our employees first and thats why we invest in you with a competitive benefits package which includes:
- Medical Dental and Vision Insurance
- 401k with company match
- RSUs
- Paid vacation 10 company holidays sick time and volunteer time off
- Employee Resource Groups to build community and inclusion at work
- Monthly cell phone and internet stipend
- Tuition reimbursement for up to $2000 per calendar year to assist with your professional development
The base salary range listed will vary depending on location and experience.
Base salary range
$150000 - $185000 USD
We will never ask candidates to pay fees purchase equipment or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@). If something seems suspicious please contact us at.
SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race religion gender gender identity sexual orientation national origin age military or veteran status disability or any other characteristic protected by applicable law.
SpotOn is an E-Verify company.
Required Experience:
IC
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
