To stimulate its further growth WTW Belgium is looking for a talented Claims Advisor Multiline (m/f) for its CRB (Corporate Risk & Broking) activities in our Hasselt/Zaventem office.
The role
In your role as Claims Advisor you will be responsible for managing the claims within your assigned client portfolio. This portfolio consists of approximately 50% motor claims and 50% other insurance lines primarily property damage and liability and includes both midsize companies and personal lines.
You will handle and maintain claims data in our systems and coordinate closely with clients insurers third parties lawyers and surveyors throughout the entire process. You actively safeguard and promote our clients interests by closely monitoring all agreements in place. Providing clientfocused service and ensuring thorough consistent followup on each file come naturally to you.
Your Challenges
Create meaningful added value for your clients by understanding their needs and anticipating solutions;
Contribute to a clientfocused service approach that sets us apart in the market;
Show curiosity and determination to learn including onthejob and thrive in an ambitious environment;
Demonstrate a genuine enthusiasm for an entrepreneurial mindset and taking initiative.
You manage from A to Z the files that form part of your client portfolio i.e.:
You enter and accurately record claims data in our system;
You ensure that all digital claim files are consistently updated and completed with the necessary information;
You maintain daily contact with our clients and support them with their insurancerelated questions regarding their claims;
You liaise frequently with all parties involved in the claim and actively safeguard your clients interests.
The requirements
You hold a Bachelors degree;
Initial experience in claims handling or within the insurance industry is considered an advantage;
Native Dutch speaker combined with a strong command of French and English.
You are openminded eager to learn and motivated to further develop yourself. We offer both inhouse and external training and we value a proactive attitude toward selflearning;
You are an excellent negotiator with strong communication skills. You take initiative are committed to delivering an outstanding client experience and enjoy working collaboratively within a team;
You have a keen eye for detail and demonstrate strong organizational skills and a structured approach to your work.
About WTW
At WTW (NASDAQ: WTW) we provide data- and insight-driven solutions in the areas of people risk and capital. With our global network and local expertise in more than 140 countries we help organizations sharpen their strategies enhance resilience engage employees and improve performance.Together we unlock potential.
The business
The Corporate Risk and Broking (CRB) division focuses on development and services in the areas of professional insurance reinsurance risk management and consultancy for companies institutions and (semi-)public Belgium approximately 85 employees work within the CRB division spread across offices in Zaventem Liège and Hasselt. Our company culture is characterized by drive results orientation commitment integrity and professionalism. Our working environment is collegial informal and open.
What we offer
Interested
Are you ready for an exciting and stimulating career challenge
Then we look forward to meeting you!
Share your passion and send us your curriculum vitaewith a short motivation letter by applying via our career page.
WTW is an Equal Opportunity Employer
Were committed to equal employment opportunity and provide application interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers from the application process through to joining WTW please email.
Required Experience:
Unclear Seniority