Enrollment Counselor Graduate Online
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Job Location:
Williamsburg, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Get Set for Cumberlands!
Join our team of student-focused individuals working together in order to encourage intellectual and spiritual growth leadership and service.
CURRENT STUDENT or EMPLOYEE Please log into Workday and use the Career Tile to find and apply to jobs from our internal career sites.
A Graduate Online Enrollment Counselor coordinates admissions processes towards enrollment of qualified Graduate online students. This person will perform a broad range of duties to meet the needs of prospects applicants and newly admitted Graduate online students.
This person must have excellent intercultural problem-solving organizational and computer skills to keep up with the demands of the office. The position requires excellent communication skills and the ability to be a dynamic team player.
Key Duties and Responsibilities:
- Manages admissions process including inquiries correspondence collection and maintaining admissions data.
- Working with other admissions staff to keep student records up-to-date and accurately entered into ERP/CRM database.
- Responsible for maintaining admissions reports daily weekly and monthly
- Evaluates prospective student applications and transcripts using consistent standards for admissions to the University.
- Communicate effectively with applicants in a timely manner.
- Provides thorough knowledge of the University academic departments programs curricula methods of program delivery and expectations.
- Collaboration with academic departments and administration on a regular basis and ability to build/maintain positive relationships.
- Provide prompt and efficient customer service for Graduate Online Admissions.
- Learn and execute new information and data processes that are required to meet needs of the University.
- Represent the University at events.
- Receives and uploads student admissions documents.
- Performs other duties as assigned.
Requirements:
- Bachelors degree preferred
- Must possess good people skills the ability to communicate honestly and with tact for students who may not qualify for admissions.
- Outstanding telephone skills; polite friendly manner working with students.
- Proficient in computer literacy and strong knowledge of Microsoft Office.
- Must show initiative adaptability resourcefulness dependability and ability to act.
- Customer Service Experience.
- Excellent analytical communication and writing skills.
- Ability to work flexible schedule.
- Office hours and work times are based on student needs.
Cumberlands is different by design. Our employees exemplify our motto in the pursuit of a
life-more-abundant.
Key Skills
- Business
- Marketing
- User Interface
- Web Content
- A/B
- Communication
- CRM
- Paid Search
- HTML
- Project Management
- Content Marketing
- Email Campaigns
- ROI
- Digital strategy
- Analytics
About Company
University of the Cumberlands is an institution of regional distinction that offers undergraduate degrees in every major field of study as well as several pre-professional, graduate, and doctoral programs. With a total enrollment of more than 20,000 students, Cumberlands is the larges ... View more
