Field Technician – Voice & Data Services (NxaTel)
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Job Location:
Pretoria - South Africa
Monthly Salary:
ZAR 19000 - 19000
Experience Required:
1-3years
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Field Technician Voice & Data Services (NxaTel)
Role Overview
The Field Technician is responsible for the installation configuration maintenance and support of NxaTels voice and data solutions at customer sites. This role ensures reliable network performance high service quality and professional on-site customer engagement. The technician works independently and as part of the technical team to deliver seamless connectivity solutions.
Key Responsibilities
Voice & Data Installations
Install configure and maintain NxaTel voice and data products at customer premises.
Deploy and support IP telephony solutions including IP phones and VoIP systems.
Perform on-site testing commissioning and handover of services.
Networking & Infrastructure
Configure and troubleshoot routers and switches.
Implement and maintain LAN/WAN networking solutions.
Perform structured cabling installations and fault resolution.
Diagnose and resolve network connectivity performance and hardware issues.
MikroTik & Network Equipment
Configure and manage MikroTik routers (routing firewall rules NAT VPNs).
Troubleshoot MikroTik-based network issues efficiently.
Maintain network security and best-practice configurations.
Maintenance & Support
Conduct preventative maintenance and routine service checks.
Respond to faults outages and support tickets within SLA requirements.
Escalate complex issues appropriately while providing clear technical feedback.
Customer & Team Interaction
Provide professional on-site support and explanations to customers.
Maintain accurate job notes configurations and installation documentation.
Work closely with internal technical and support teams.
Requirements
Required Skills & Experience
Drivers License
Minimum 3 years experience in networking.Strong experience with MikroTik devices and configurations.
Hands-on experience with:
Structured cabling
IP phones
Routers and switches
Solid understanding of TCP/IP LAN/WAN and VoIP technologies.
Ability to troubleshoot independently and work in the field.
N and A
Relevant networking certifications (e.g. MikroTik Cisco CompTIA).
Experience in ISP VoIP or telecom environments.
Valid drivers licence.
Benefits
Provident Fund
Required Skills:
Required Skills & Experience Drivers License Minimum 3 years experience in networking. Strong experience with MikroTik devices and configurations. Hands-on experience with: Structured cabling IP phones Routers and switches Solid understanding of TCP/IP LAN/WAN and VoIP technologies. Ability to troubleshoot independently and work in the field. N and A Nice to Have Relevant networking certifications (e.g. MikroTik Cisco CompTIA). Experience in ISP VoIP or telecom environments. Valid drivers licence.
Required Education:
NADiploma in IT
Company Industry
IT Services and IT Consulting
Key Skills
- Computer Hardware
- Customer Service
- Hand Tools
- Computer Networking
- Field Service
- POS
- Windows
- Mechanical Knowledge
- Service Technician Experience
- Merchandising
- Project Coordination
- Troubleshooting
