Our mission is to equip students with lifelong skills through engaging relevant experiential learning. Our vision is to help students reach their full potential by leading the shift from traditional knowledge-based education to experiential learning practices that prepare them for todays world.
We are seeking a highly organized tech-savvy and detail-oriented experienced or inexperienced Travel Agent to support a large-scale program with high-volume travel needs. This role is responsible for coordinating flight bookings managing traveler information and providing exceptional support to ensure smooth and efficient travel experiences.
The ideal candidate is proactive adaptable and comfortable working independently in a fast-paced high-volume travel environment. This is a fully remote part-time or full-time position with a very flexible work schedule.
Book and manage flights accommodations and ground transportation for both individual and large-group travel
Maintain accurate and up-to-date passenger manifests traveler preferences and itinerary details
Monitor itinerary changes and ensure real-time updates to traveler records
Research and compare flight options to secure optimal routes aligned with program schedules traveler needs and budget requirements
Partner closely with the Director of Event Services to align travel logistics with program timelines
Provide timely assistance with itinerary changes rebooking delays cancellations and traveler inquiries
Communicate professionally and clearly with airlines vendors and internal teams
Maintain detailed travel trackers spreadsheets and documentation for reporting reconciliation and budget alignment
Utilize Google Sheets Docs Drive and shared folders to ensure accuracy organization and team visibility
Ensure all travel bookings comply with company policies and budget guidelines
Track group travel blocks manifests and ticketing deadlines
Identify potential travel risks escalate concerns as needed and recommend proactive solutions
Associates or Bachelors degree in Hospitality Travel & Tourism or a related field preferred
Required: Previous experience as a Travel Coordinator or Travel Agent supporting high-volume travel operations
Strongly preferred: Experience coordinating travel for large groups
Proficiency in Google Workspace (Sheets Docs Drive)
Strong spreadsheet skills including sorting filtering formulas and data organization
Familiarity with travel booking platforms and online travel portal
Exceptional organizational skills with meticulous attention to detail
Strong written and verbal communication skills
Ability to manage multiple priorities meet tight deadlines and work efficiently under pressure
Strong problem-solving skills with sound judgment and resourcefulness
Customer serviceoriented approach with a calm professional demeanor
Flexibility to adapt to changing travel plans urgent requests and unexpected disruptions
High level of professionalism integrity and discretion when handling sensitive information
Part-time fully remote position
Set your own schedule
Work from home
Required Skills:
Skills: A minimum of 1 year experience in customer service preferred A minimum of 1 year experience in sales preferred Strong communication skills Excellent Time Management Team Player Organized and detail oriented Knowledge of some basic information about travel destinations and travel booking preferred
IT Services and IT Consulting