Are you passionate about making a difference in local communities Do you thrive on building relationships and helping people feel safe and supported in their homes If sowedlove to hear from you!
AtCommunity Housing we put customers at the heart of everything we for aNeighbourhood Coordinatorto join our Housing Services team and play a vital role in creating thriving inclusive communities.
Key Responsibilities:
Be the trusted point of contact for customers providing advice and support to help them sustain successful tenancies.
Build strong relationships through regular contact home visits and community engagement.
Take proactive steps to resolve issues including tenancy breaches and anti-social behaviour using early intervention and supportive solutions.
Manage a neighbourhood-based caseload focusing on tenancy sustainment and community& customerwellbeing.
Promote safe welcoming neighbourhoods and encourage resident involvement in community initiatives.
Carry out property and neighbourhood inspections ensuring homes are well-maintained and meet health and safety standards.
Whatwerelooking for:
Experience in a customer-focused role ideally within housing social care or community services.
Excellent communication skills and a compassionate approach.
Confidence in managing challenging conversations calmly and respectfully.
Strong organisational skills and the ability to manage a varied caseload.
A full UK driving licence and access to a vehicle.(Knowledge of housing legislation and safeguarding is desirable.)
This is a fantastic opportunity to be part of a supportive team that values respect collaboration and making a positive impact in our communities.
If you feel you would be the right person for this role simply click the Apply Now button to start your application.
INDAD
The Company has experienced unprecedented growth over the past few years. We have a vast number of employees and provide support to clients from all over the country. Recently the company has won multiple workplace environment awards and has an outstanding record of employee satisfaction.
The Benefits
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The Values
We are creative and fearless in our work.
We take ownership of our work and lead from the front.
We collaborate widely and build supportive environments.
Community Housing was formed in 2000 through a stock transfer from Wyre Forest District Council. We are a social business and one of Worcestershires largest Registered Providers of social housing managing around 6000 homes and offering a range of services that help people to live independently.
We are proud of what we have achieved so far for the people and communities we support. Over the coming years we are focused on helping people to thrive and live independently knowing they have a secure place they can call home that they can afford and with a landlord who cares about them.
Our Corporate Plan will help us to push forward and achieve results for our customers and communities. But even more so it is our people that will drive our success.
With the right people with the right skills knowledge behaviour and values we achieve our goals.
When we are looking to recruit we dont just look for the best skillset or experience we are also looking for people who will support our vision and The Community Way of doing things.
To provide affordable quality homes and deliver great services in safe communities.
Our RESPECT values sit at the heart of everything we do.
We are committed to showing RESPECT in the way we communicate deliver services and how we involve and consider our customers and colleagues.
We understand that our performance is essential to delivering success.
Through working together as One Team we are building an environment where everyone is proud to work and motivated to do their best.
Join us and together we can deliver success in The Community Way.
Competitive
Holiday Package
Buy & Sell Holidays
Flexible and Hybrid Working
Family-Friendly Policies
Company Pension Scheme
Salary Boost (Pensions) Scheme
Retirement Gift
Long Service Award
Company Sick Pay Scheme
Health Cash Plan Options
Employee Assistance Programme
Death in Service
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Documents
Required Experience:
IC