CBS BMC Brand And Marketing Social Media Social Media Manager Senior Associate

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself and a better working world for all.

Social Media Coordinator

The opportunity

The position is for a team within EY Global Delivery Services (GDS). The candidate will be supporting the team and will be working with the social media marketing teams to support social media across named EY handles and platforms. This will be end-to-end social media support encompassing all elements of modern-day social media management at a global organization.

The position is for a Social Media Coordinator role. The Social Media Coordinator candidate will be responsible for managing the brands social media channels and communities engaging users and ensuring growth across these channels. The candidate will need to actively engage with the business and other teams to efficiently and timely manage these channels. The candidate will also need to share the content on the channels using the social media tool.

The candidate will be required to work very closely with marketers designers editors and other approvers to publish relevant insightful content.

Your key responsibilities

• Work on daily monitoring and engagement of the EY accounts
• Moderate and respond to community activities
• Support with postings on EY accounts
• Efficiently manage EY leaders social media profiles.
• Publish shareable social media content through newsletters and reports for amplification
• Copywriting to support various stakeholders.
• Define engagement strategies to grow communities on various social media channels
• Reporting data for social media
• Basic social media listening
• Advice stakeholders on social media management to align with EY guidelines.
• Be updated with the competitors social media channels and content flow
• Connect with the brand and other teams as part of the process
• Understand support implement and adhere to the quality standards and procedures established by EY including verbal and branding guidelines
• Be proactive in foreseeing potential challenges and proposing solutions

Skills and attributes for success

• Outstanding written and oral communication a generous aptitude to learn the organizations pattern of communication and our clients motivation
• Ability to build strong relationships with multiple stakeholders across all levels and backgrounds
• Strong organizational skills and experience working on multiple projects simultaneously
• Up-to-date understanding of content trends of all the major social media networks (Facebook Twitter LinkedIn Instagram YouTube)
• Experience with Social Media Management Systems and employee advocacy tools (e.g. Sprinklr Hootsuite Haiilo Brandwatch etc.)
• Adept with ORM skills and experience in engaging with users on social media
• Service-oriented reliable and accurate way of working
• Distribute engaging content through blogs LinkedIn Twitter Instagram and other channels

To qualify for the role you must have

• Experience in key topics emerging in the consultancy and digital landscape
• Knowledge and expertise in digital marketing

Ideally youll also have

• A bachelors degree
• 5-6 years of experience in social media management
• Ability to hit the ground running and pick up new projects and processes quickly
• Experience working successfully within a complex matrix-structured organization is essential
• Experience in coordination & stakeholder management
• Knowledge and experience in influencer marketing
• Good communication skills
• B2B marketing with experience in professional services or similar industries
• Marketing measurement and analytics knowledge

Technologies and Tools

• Experience with Social Media Management Systems (e.g. Sprinklr Hootsuite Brandwatch etc.)
• MS Office Word PowerPoint Excel
• Tracking social media insights through dashboards like Sprinklr Facebook insights Twitter insights Adobe Experience Manager etc

What we look for

• Proven passion and extensive knowledge of social media
• Ability to think critically analyze information and make actionable recommendations
• Demonstrated skill in multi-tasking in a fast-paced changing environment
• Understand support implement and adhere to the quality standards and procedures established by EY including verbal and branding guidelines
• Working in international and diverse cross-cultural environments
• Experience working from remote locations multiple teams

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations Argentina China India the Philippines Poland and the UK and with teams from all EY service lines geographies and sectors playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants we offer a wide variety of fulfilling career opportunities that span all business GDS you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. Well introduce you to an ever-expanding ecosystem of people learning skills and insights that will stay with you throughout your career.

• Continuous learning: Youll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: Well provide the tools and flexibility so you can make a meaningful impact your way.
• Transformative leadership: Well give you the insights coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: Youll be embraced for who you are and empowered to use your voice to help others find theirs.

EY Building a better working world

EY exists to build a better working world helping to create long-term value for clients people and society and build trust in the capital markets.

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Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today.