Legal Operations Specialist

Who We Are:

Its pretty exciting to find yourself standing in a pivotal moment in time. Its even more exciting to be out front leading it. At QTS our world-class data centers are supporting our customers most strategic growth initiatives positioning us at the forefront of todays dynamic digital transformation.

As AI and cloud drive the demand for increased speed capacity and capability QTS has emerged as the global digital infrastructure leader committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation QTS designs builds and operates some of the worlds most advanced forward-thinking data is a portfolio company of Blackstone.

QTS is Powered by People. People who play a vital role in our companys culture innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable resourceful and mission driven. Together we do great things.

Who You Are & The Impact You Will Have:

The Legal Operations Specialist supports the effectiveness of the Legal team by managing outside counsel billing vendor onboarding and spend-related processes. This role partners closely with Accounting and internal stakeholders to ensure accurate invoice handling seamless vendor integration and improved financial workflows. The Legal Operations Specialist is detail-oriented customer-focused and skilled at balancing both administrative precision and proactive process optimization.

What You Will Do:

• Manage the full lifecycle of outside counsel invoices including review coding processing troubleshooting and timely submission.
• Serve as the primary contact for outside counsel regarding invoice questions disputes and issue resolution.
• Support onboarding for new vendors and outside counsel ensuring proper documentation system setup and compliance steps.
• Collaborate with Accounting to identify and implement improvements in legal billing processes reporting and best practices.
• Assist in developing and maintaining departmental budgets including supporting monthly and quarterly forecasting activities.
• Contribute to invoice-related projects and broader legal spending initiatives by analyzing data and preparing insights that support financial planning and cost management.

What You Will Need to be Successful:

• Associates Degree or equivalent relevant experience
• Minimum of two years professional experience working in a corporate setting in an administrative legal or finance function.
• Strong attention to detail and accuracy in financial and billing processes. Excellent communication skills with the ability to interact professionally with outside counsel and internal teams.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Proficiency in basic financial analysis budgeting principles and Microsoft Office (especially Excel).
• Demonstrated Problem-solving skills to resolve invoice discrepancies and vendor-related issues.
• Ability to learn and navigate billing or financial systems (e-billing platforms Workday or equivalent tools).

Knowledge Skills and Abilities:

• Strong customer service skills. Responds promptly and professionally to inquiries from outside counsel and internal partners.
• Collaborates effectively across Legal Accounting and other stakeholders to improve processes and ensure smooth operations.
• Must be able to maintain a high degree of confidentiality
• Excellent time-management and organizational skills with the ability to manage competing tasks and deadlines
• Demonstrated problem solving skills. Identifies opportunities to enhance efficiency accuracy and transparency in billing workflows.
• Must be an analytical thinker who can interprets invoice and spend data to support budgeting and forecasting activities.

TOTAL REWARDS

This role is also eligible for a competitive benefits package that includes: medical dental vision life and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program and other company benefits.

This position is Bonus eligible.

We conform to all the laws statutes and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women minorities individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation gender identity or national origin age disability status Genetic Information & Testing Family & Medical Leave protected veteran status or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint orally or in writing to the employer or the government or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The Know Your Rights Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process please send an e-mail to and let us know the nature of your request and your contact information.