Who We Are
For more than 130 years The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church each year we help more than 2 million people providing necessities such as food clothing and addition we support people experiencing unemployment addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission vision and values of hope service dignity and stewardship. As a faith- and values-based organization we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ meet human needs and be a transforming influence in the communities of our world.
Job Description:
Position Purpose summary:
To ensure that the proper supervision and support is given to each CSC client as required by The Salvation Army The Correctional Service of Canada and funding policies and procedures.
KEY Accountabilities:
- To liaise with the CRF Manager and other Belkin House staff on the upcoming arrival of new clients; to ensure a room and the intake documents are prepared; to file these appropriately
- To intake new clients upon arrival orienting him to all house rules policies and procedures; introduce new client to staff and other residents; communicate about services available to clients while at Belkin House. To inventory clients belonging and medications and to secure any files or contraband the clients may have on arrival.
- To effectively supervise a primary caseload of CSC clients; to conduct in-house interviews with residents and to log these in the casework notes; to assist other caseworkers clients (secondary caseload) in their absence
- To assist in the logging in and out of CSC clients; to encourage CRF worker and appropriate staff interaction in the ongoing monitoring and assessment of residents; to spot-check residents whereabouts during the day and communicate the results of this in the log book with other Correctional Ministry staff including the CSC RDO and Parole Officers
- To log resident passes as authorized by the Parole
- To assist in the logging in and out of CSC clients; to encourage CRF workers and appropriate staff interaction in the ongoing monitoring and assessment of residents; to spot-check residents whereabouts during the day and communicate the results of this in the log book with other Correctional Ministry staff including the CSC RDO and Parole Officers
- To log resident passes as authorized by the Parole.
- To liaise as required with Food Services to ensure that residents dietary needs are being communicated and accommodated
- To maintain confidential resident files sharing information only as it is required to ensure the safety of staff and other residents
- To prepare resident case plans and reviews; to communicate these to the CRF Manager and Parole Officer; to assist residents in meeting plan objectives
- To attend as required case conferences with residents and Parole Officers and to complete case conference notes on OMS.
- To conduct room searches and room checks according to schedule or as necessary
- To distribute funds to CSC residents as per guidelines
- To properly store and record client medications
- In the event of discharge to pack inventory and secure client effects including medications; to ensure that these are picked up by the proper authority designated by CSC; in the event of move-out to have the client sign off that his effects are taken by him.
- To properly file all CSC documents in a secure location.
- To communicate regularly with the CRF Manager on client accountability resident concerns spot-checks and bed counts
- To assist in logging in and out of residents; to provide information sharing that assists CRF Workers in the observation of relevant behavior patterns and appropriate logging of critical incidents and actions
- To provide caseworker case plan support; to record relevant discussions and/or observations in the casework notes; to provide counseling as appropriate and to record these discussions
- To perform other relevant duties as required by the CRF Manager and/or Director of Operations and Residential Services.
- Assist CRF Manager in:
- monitoring staff performance and give input to staff evaluation process.
- problem solving both program and staffing issues.
- continuous quality assurance of program goals and objectives
- training new staff as
- scrutinizing documents and report writing for adherence to format content requirements style guidelines and timeframe compliance.
- development implementation and follow up of critical interventions directed towards at risk residents
- After hours on-call duties - occasionally required to carry a cell phone and be available to be reached by staff to address staff questions solve client related problems and address staff scheduling issues (on call 1 or 2 weekends per month Friday 4pm-Monday 8am and during the CRF Managers leave of absence)
- To liaise as required with Food Services to ensure that residents dietary needs are being communicated and accommodated
- To maintain confidential resident files sharing information only as it is required to ensure the safety of staff and other residents
- To prepare resident case plans and reviews; to communicate these to the CRF Manager and Parole Officer; to assist residents in meeting plan objectives
- To attend as required case conferences with residents and Parole Officers and to complete case conference notes on OMS.
- To conduct room searches and room checks according to schedule or as necessary
- To distribute funds to CSC residents as per guidelines
- To properly store and record client medications
- In the event of discharge to pack inventory and secure client effects including medications; to ensure that these are picked up by the proper authority designated by CSC; in the event of move-out to have the client sign off that his effects are taken by him.
- To properly file all CSC documents in a secure location.
- To communicate regularly with the CRF Manager on client accountability resident concerns spot-checks and bed counts
- To assist in logging in and out of residents; to provide information sharing that assists CRF Workers in the observation of relevant behavior patterns and appropriate logging of critical incidents and actions
- To provide caseworker case plan support; to record relevant discussions and/or observations in the casework notes; to provide counseling as appropriate and to record these discussions
- To perform other relevant duties as required by the CRF Manager and/or Director of Operations and Residential Services.
- To demonstrate compassion in the administration of policies and procedures and to support where and when possible the efforts of all residents and co-workers. Interactions with all peoples must be respectful honest and caring. Assertiveness is not to be construed as aggressiveness and mannerisms must reflect desired behavior.
- Employees are expected to take appropriate corrective action and report conditions which may negatively impact the facilitys fundamental values or physical assets.
Programs:
- To encourage residents to participate fully in chaplaincy and counseling services available to them
- To contact resources as required and set up meeting times for caseload clients on issues such as substance abuse health language barriers recreation housing etc.
- To help clients with job searches resumes and cover letters; referring clients to web-sites programs and other relevant resources
- To transport or escort clients as necessary.
Personal Development:
- To develop professionally through workshops and conferences; to keep informed of trends within the Correctional field
- To establish good working relationships with Parole Officers CRF staff police and other personnel working within the Correctional field
The above responsibilities must be discharged in accordance with The Salvation Armys Mission Statement in a professional manner upholding our code of conduct.
education and experience Qualifications:
Education Qualifications and Certifications:
- Post-secondary degree in Criminology or another related field or a combination of one year.
- experience in a correctional setting and diploma in Criminology or another related field. Non-violent Crisis Intervention or the willingness to be trained
Experience and Skilled Knowledge Requirements
- Preference given to applicants with experience with CSC or in a halfway house setting
- Preference given to applicants with counseling and interviewing experience and group facilitation experience
- Knowledge of community resources
- Basic knowledge of federal parole settings and issues
- Knowledge of drug and alcohol issues sexual abuse mental health issues seniors issues homelessness or other issues as they affect clientele.
- Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army in its sole discretion (i.e. The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.
Skills and Capabilities
- Strong written and oral communication skills
- Current First Aid/CPR or willing to be trained
- Class 5 Drivers License
Compensation:
The target hiring range for this position is $31.59 to $31.84 with a maximum of $32.09.
Placement in the salary range will be based on factors such as market conditions internal equity and candidate experience skills and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email if you have a need for any accommodation and we will be pleased to discuss this with you.