GENERAL STATEMENT OF JOB

The Data Systems Analyst supports the implementation maintenance administration and interoperability of Roanoke City Public Schools (RCPS) enterprise applications and business systems. Working under the direction of the Director of System Data and Project Management this position ensures the accuracy consistency availability and security of system data needed to support operational and instructional priorities across the division. The analyst serves as a functional administrator for business systems (e.g. accounting purchasing accounts payable payroll human resources student fee payments and print shop requests) including user provisioning security roles workflow approvals documentation training quality assurance and vendor coordination. This role requires strong analytical skills customer service and the ability to communicate technical information effectively to staff at all levels.

ESSENTIAL JOB FUNCTIONS

• Provide excellent customer service and support to staff at all levels through clear communication problem resolution and training.
• Develop maintain and support secure data connections and integrations between disparate systems ensuring accuracy reliability and adherence to interoperability standards.
• Collect clean validate and analyze data from multiple systems to support operational and instructional reporting requirements.
• Assist with the administration of business systems by setting up and disabling users; maintaining security roles and access; and configuring approval workflows.
• Ensure seamless transfers and synchronization of employee and operational data across HR timekeeping student information emergency notification and other systems.
• Document data processes user guides system configurations and workflows to support sustainability and knowledge sharing.
• Monitor automated jobs and integrations to ensure timely and accurate data flow; identify and resolve issues proactively including root-cause analysis and prevention.
• Conduct testing and quality assurance for new and existing applications including configuration changes upgrades and patches.
• Collaborate with other Departments on system configuration performance and security measures; support regular data backups and up-to-date disaster recovery plans.
• Serve as a liaison with system vendors for technical issues enhancements and roadmap planning; coordinate issue resolution and communicate status to stakeholders.
• Analyze business processes and system functionality to maximize system benefits; research and recommend improvements to increase operational efficiency.
• Contribute to project plans and complete assigned tasks for technology and system initiatives using standard project management practices.
• Maintain professional and technical knowledge through training publications networks and relevant professional groups.

KNOWLEDGE SKILLS AND ABILITIES

• Proficiency with Microsoft 365 databases SQL reporting tools and data interoperability standards.
• Understanding of enterprise resource planning (ERP) concepts and business functions (e.g. purchasing payroll accounting HR).
• Ability to analyze processes and systems research best practices and translate technical concepts for non-technical audiences.
• Strong customer service orientation clear written and verbal communication and effective training/facilitation skills.
• Solid problem-solving abilities with analytical and logical reasoning; capacity to diagnose and resolve system issues.
• Commitment to confidentiality data integrity and security; ability to work independently and collaboratively across departments.
• Adaptability and initiative in a rapidly changing technology environment; interest in AI automation web-based tools and data modeling.

EDUCATION AND EXPERIENCE

• Bachelors degree in computer science information systems data analytics business information technology business administration or a related field; or equivalent combination of education and work experience (typically 3 years).
• Experience with data analysis database structures reporting tools integrations or enterprise system support.
• Experience with Keystone ERP PowerSchool Frontline and UKG Ready time management systems preferred but not required.

PHYSICAL REQUIREMENTS

Work is primarily in a clean temperature-controlled office environment and requires sustained visual focus and repetitive hand and waist motion. Some standing walking moving climbing carrying bending kneeling crawling reaching handling pushing and pulling may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks.

WORK ENVIRONMENT

Inside office environmental conditions exist (temperature controlled low hazard low noise level).

DISCLAIMER

This job description is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not intended to be an exhaustive list of all duties responsibilities and qualifications required; management reserves the right to revise the job description. Other duties may be required and assigned.

Required Experience:

IC