Customer Sales Advisor Sky Inbound (Hybrid & Remote)

Nottingham - UK

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

New year fresh start Step Into 2026 with a Remote/Hybrid Sales Role at D&G!

Launch your New Year with purpose passion and great perks.

Salary: 24500 per year plus OTE 4600 per annum
Contract:Permanent full time with a fixed shift pattern
Location:Remote and Hybrid options for those local to our Nottingham office

Start date: Monday 2nd of March

For consecutive years we have been recognised as a Great place to Work.

Do you thrive in a fast-paced environment and enjoy connecting with people If youre motivated by a supportive but target-based environment youll fit right in as a Customer Sales Advisor in the Sky Inbound department.

We set the bar high - our agents are the best of the best. The role is a fast-paced high-energy environment where resilience adaptability and a customer-first mindset are key to success.

So who are you

Self-Driven - You are motivated by a sales environment where achieving the right customer sales outcomes is key and in line with FCA requirements.
Empathetic and an active listener Understanding customers needs is crucial for recommending suitable products and building trust.
Resilient and adaptable Sales can be high-pressure and regulations evolve. You might face rejection or regulatory changes. Instead of getting discouraged you stay calm adjust your approach stay positive and keep learning in a fast-paced environment.
Curious and growth mindset A willingness to learn about new products compliance updates and client perspectives helps to ensure you consistently provide the right customer outcomes.
Clear communicator Explaining products transparently and avoiding jargon or misleading language is a regulatory must.
Independent - You are the right combination of ambitious and innovative whilst able to work autonomously in a home-based position.

How will you contribute

As an Inbound Sales Advisor youll deliver exceptional service to customers calling for support with their Sky equipment and Sky Protect policies. Youll handle warm inbound calls guide customers with expert support all while representing one of the UKs most trusted brands.

Shift Pattern:

Your shift patterns will rotate on a 6 week rota between our core opening hours of 8am and 8pm (Monday-Saturday).

Youll work 37.5 hours per week and you will have two 15-minute breaks and a full hour for lunch allowing you to recharge and maintain your focus.

Well provide all the equipment you need but you must have broadband access.

Whats Next

At D&G we give you all the tools that you would need to have a fulfilling career. Every system every process and every Partner is brought to life through a series of eLearning Facilitator led sessions Role Reality sessions Call Listening and Call Taking exercises during the training period. This allows you to fully embrace and understand what is required to succeed at D&G and to provide our customers with the best outcomes.

Process

Apply on workday.
15-minute telephone conversation with one of our Talent Acquisition team.
Complete our online Virtual Assessment.
A Microsoft teams interview and call listening exercise.
Job Offer and employment screening checks.
IT Equipment delivery and set up call in readiness for day one.

The Benefits of joining Domestic and General

Starting salary of24500.
Average Bonus Earnings of4600 per annum earned through a combination of strong sales performance excellent customer service and call quality.
Personal and Professional growth is encouraged with Internal Mobility programmes providing networking opportunities and Leadership development programmes.
Work-Life balance with a hybrid role / Health Cash Plan / Instant discounts / the new credit building tool / Salary Finance Loans / electric vehicle leasing / long service awards

We want everyone to have a fair and inclusive experience when applying for a role with us.

If you require adjustments or additional support during the application or interview process please get in touch at and our team will do our best to help.

Please note that we have a thorough referencing process which includes criminal record checks.

This role is only available to applicants based in mainland UK.

Dont hesitate submit your application and up to date CV or Resume now!

Domestic & General are an equal opportunities employer which means we treat people fairly. We view all applications equally regardless of gender colour ethnic background religion disability age sexual orientation gender reassignment or marital/family status. We also have a thorough referencing process which includes credit and criminal record checks.

Required Experience:

Unclear Seniority

New year fresh start Step Into 2026 with a Remote/Hybrid Sales Role at D&G!Launch your New Year with purpose passion and great perks.Salary: 24500 per year plus OTE 4600 per annumContract:Permanent full time with a fixed shift patternLocation:Remote and Hybrid options for those local to our Notting...